ReConvert Upsell e Cross Sell
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (5.367)
Refinar
-
Por avaliação
When I first installed the app I left a 5 star review, the app performance is good and the concept is amazing. However I integrated my orders from Etsy store into Shopify - so that i could manage stores in one place and THIS APP charged me for orders that did not sell on this platform! Though it was quickly resolved from Eric and i was refunded for the amount, I was turned off by this experience and have decided to uninstall as I need to know I wont incur (unfair) extra charges when running my business.
Thank you for your feedback!
We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊
Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.
Best wishes!
Jordan | Customer Care
One of the best apps for upselling and cross-selling. Definitely recommend it to every dropshipper.
Thank you for your 5 star review and recommendation 👍
Excelente aplicacion y muy buena atencion, les hablo a cualquier hora y ellos estan siempre disponibles.
Gracias por sus comentarios 🙏 Nuestro equipo de soporte siempre está aquí para ayudarlo las 24 horas del día, los 7 días de la semana😎
I just started to use ReConvert, but it seems like a very useful post-purchase app so far. Plus it has a very helpful customer service, so I highly recommend it.
Thank you so much for this great review :D
I LOVE THIS APP!!.....Super easy to use and setup!...The app paid for itself in the 1st day I was using it!!.....Amazing App and Amazing support! A++++++++++++
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
good
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
DISGUSTED WITH THE PEOPLE WHO RUN THIS APP.......CHARGED ME £50 FOR NO REASON....THEN SAID THEY'D REFUND IF I REMOVED THE BAD REVIEW.....THEY ASKED ME TO RE INTALL THE APP THEN THEY COULD ISSUE THE REFUND. NOT ONLY DID THEY NOT DO THIS...THEY THEN CHARGED ME ANOTHER £25 THE FOLLOWING MONTH. SO NOW IM £75 DOWN....TOTAL RIP OFF.....AVOID AT ALL COSTS.
We’re truly sorry to see your experience didn’t meet expectations 😔
We take your feedback seriously and would appreciate the chance to address your concerns.
Could you please contact me at care@reconvert.com with "Jordan" in the subject line?
We’re here to help and eager to learn what we could do to turn this into a 5-star experience, which is always our aim. 😊
Best wishes
Jordan | Customer Care
We are new to this platform and are learning the ropes. Had some questions for customer service via chat and the tech Ashley was incredibly knowledgeable, patient and helpful. That is very refreshing. He provided a lot of insight and screenshot explanations and took the time to really answer my questions. Very professional and appreciated!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Alex was able to offer the help we needed and beyond - he checked our funnel template and worked with us to achieve what we wanted for our business! Thank you ever so much.
Thank you for your amazing review🙏 Our support team is always ready to help and wishes you many sales😎
Quick Customer Service... super helpful.
We're delighted to hear about your positive experience with Anastasia! Providing excellent customer service is a top priority for us, and we're thrilled to know that she was patient and helpful in resolving your issues. Thank you for taking the time to share your feedback, and please don't hesitate to reach out if you have any more questions or need further assistance. We're here to help, and we appreciate your support!