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I have just started using the app, seems pretty good. I had a few issues with how to set things up, and received very good customer service, agent name: Shafta. Thank you!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Shafta was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Great help and speedy responses.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Shafta Is really great, thank you so much!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Shafta was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Charged me for over a year when the app was never used. They won't refund for it, for some reason, despite no usage at all.
Hi,
Thank you for your feedback, and I’m really sorry to hear about the issue you say you've experienced with charges.
I'm going to reach out privately to assist and to get to the bottom of what went wrong for you.
Best regards,
Avraham
Director of Customer Success | ReConvert
New version of the app is simpler to use but currently lacks some of the more advanced filtering logic needed. Personally I have reverted to the old version of the app until the new one can do what I need. Support is always good, especially Saumya who is always on hand to help!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Saumya was able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Support Alex was so helpful! I just wish this app has a timer function.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Alex was able to help you!
Regarding the timer, you can use a timer (on post-purchase pages).
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Great help from Saumya :)
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Saumya was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Ash is doing a great job with walking me through the steps i need to do for my thank you survey and other needs. He has been attentive and available when needed as well, which i appreciate with my in and outs of the chat.
We've used ReConvert on our Shopify store for years. We had a lot of success with time sensitive upsells. Everything was easy to set up and always ran smoothly. I was trying to add a new upsell today and couldn't figure out how to make it do what I wanted it to do. I thought it was a function of me being too stupid to live, so I missed with it for hours before contacting support. I'm so glad I did! I typed one sentence and Riya immediately told me what the problem was. The whole process took less than two minutes. If only all customer service was like that.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Riya was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Very great support. Thanks to Riya I easily got my thank you pages back. I coincidently upgraded to the new version. But heard can use the old pages till august 2025. Great support!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Riya was able to help you get your pages back!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert