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Super awesome customer service during setup. Shafta was prompt and helped me get up in going in minutes and even offered tips to maximize conversions. Excited to try out the app!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Shafta was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
Don't get any post purchases now that the app has been updated. How can I get the Original version back?
Hi AA,
I'm sorry to hear about the issues you've been experiencing with the updated version of the app. We can definitely help you get the app running smoothly again and assist you in reverting to the previous version (though I must let you know this is being deprecated by the end of the year due to Shopify policies).
Please come back to me by email, so I can assist you personally.
Thank you for your patience and understanding.
Best regards 😊
Avraham
Customer Success Director
ReConvert is an outstanding upsell app! It’s incredibly easy to use and offers a wide range of options to boost sales. The customer support is fabulous – they respond quickly and are always ready to help with the setup. Highly recommend it!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting!
Always here for you 🖤
Avraham | Customer Success
The setup on this (for a newbie to this type of app) was very unfriendly. Luckily Ash was great and set it all up, as well as answering ALL of my MANY questions very patiently. I have to wait to test it tomorrow. I'm excited to see the upsells it helps me acquire! I'd give it 5 stars, but the setup is rough and no clear examples. But great customer service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. So proud of the team as always.
Always here for you 🖤
Avraham | Customer Success
So far so good. The customer service was quick and very helpful to get me up and running.
Hey!
Thank you for your 4* review and I'm pleased you are happy!
Glad Customer Care was able to assist!
What could we do to make this a 5* experience for you - let us know (care@reconvert.com)
Always here for you 🖤
Avraham | Customer Success
Alex was super helpful and quick to answer my questions.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. Our customers always seem to love Alex's detailed technical knowledge.
Always here for you 🖤
Avraham | Customer Success
I didn't know what I was doing and had to use the Chat and they did it for me so Thanks a Bunch that earned a 5 star from me.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Was there someone in particular who assisted you today? Let us know care@reconvert.com :-)
Always here for you 🖤
Avraham | Customer Success
Great app. If you get how to use, this can def boost your sales!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad the team was able to assist!
Always here for you 🖤
Avraham | Customer Success
Quick response by the team
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
quick and excellent support. Highly recommended.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad the team was able to assist!
Always here for you 🖤
Avraham | Customer Success