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Quick and accurate assistance!
Thank you for your review, our team is here to help you day or night.
Thank you Anastasia! The app could use some work but Anastasia was awesome!
Thank you for your feedback! Anastasia sure is great!
We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊
Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.
Best wishes!
Jordan | Customer Care
Great app, got more sales due to you. Thanks so much. I’m sure I would not have got that extra sale.
Thank you for your feedback 🙏
Alex was the best online chat representative I have came across in a while. He accurately understood what I would need help with on my store, display the appearance of the offers and Thank you page discount and stayed with me online to ensure the ReConvert app is functional on my Shopify store. I pray I chat with Alex again. Sincerely,
Wendy Brown Owner
Herconfidence1st, LLC
Thank you for your amazing review and feedback🙏 Our team is always ready to help you 24/7😎
Good app, but if you make it more customizable it will be better, specially the header since rn there arent many options
Thank you for your great review! We'll do our best to add more customization to the thank you page header! 😉
Amazing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
The app is very user- friendly and I like it. It flowed well with the Shopify store, which made it easy to navigate through it.
We did try to provide a native experience with the Shopify store. Thank you so much for your positive review! 🙏
I have only had this for a few weeks and seeing an increase in AOV already and it's just warming up. More importantly, Alex and Jordan from Support are super helpful and so detailed in their answers to assist me with some onboarding and finessing advice. Very impressed with the app and most of all the Support! Real-time help, no emailing back and forth.
That's fantastic to hear! A $42.30 increase in Average Order Value (AOV) already is impressive, especially in just a few hours. We're thrilled that you've had such a positive experience with ReConvert, and we're glad that Alex from Support was able to provide detailed assistance with your setup. Our team is dedicated to helping you succeed, and we're here to support you every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing ReConvert, and we wish you continued success with your store!
This is a cool app.. but i hope i can make an upsell that is triggered by a specific product. For a general niche store with different products,, the upsell should be related to the product you are advertising. But sometimes you are advertising 2 or more products at the same time. so in that case some products that I upsell aren't going to be related to that product.
Overall, I love that i can put a lot of things on the thank you page instead of just a "thank you" and a receipt. All shopify store owners MUST have this app! Also the support team is so friendly. :)
Hi there, thank you so much for your honest review!
We're actually working on a way for you to display not only product upsell, but a whole other thank you page based on certain triggers.
Even better, the triggers won't be limited the products the customer purchased, it'll be way more advanced and you'll be able to display different upsell/thank you page based on customer tags, coupon used, product bought, number of orders for the customer etc..
However, this feature is kinda complex so it'll take a few months to develop. So we did create an option to display the same product bought (since this upsell usually converts the best) and an option to use dynamic product recommendations based on the product bought.
I hope it helps and if you have any questions you know where to find us ;)
Easy to use and great customer service. Alex was very prompt and helpful and was able to solve my issue.
Thank you for your amazing review and feedback🙏
Our support team is always ready to help 😎