Recensioner (5 267)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
19 oktober 2024

Shafta was very helpful and went through the app to make sure it was set up correctly.

Bavsound
USA
Mer än ett år användning av appen
ReConvert 💵 svarade 21 oktober 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Shafta was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham

1 oktober 2024

Excited to give the app a try. Seem to be a great choice. With the help of Saumya from Reconvert I felt so excited for what comes next. She is so patient and willing to help. She pretty much a solution to what I need. Thank you so much.. Highly recommended.

Yourluxurypets.Store
USA
4 månader användning av appen
ReConvert 💵 svarade 6 oktober 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

19 oktober 2024

very useful app, better than most of the apps i
ve explored and the customer support is extremely helpful with answering my queries and even actioning for me

Almighty Supps - High Quality Supplements
Singapore
6 månader användning av appen
ReConvert 💵 svarade 20 oktober 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

30 oktober 2024

Riya is absolutely amazing!!! She went in and fixed our whole site super easily! So grateful for her quick responses and help!! She even messaged me back with in the hour she said she would! You have a great member to the team!!

sipblu
USA
6 månader användning av appen
ReConvert 💵 svarade 3 november 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Riya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

Redigerat 9 oktober 2024

I love that I can always contact ReConvert and they always answer! Shafta has helped me several times and I really appreciate it!

Cozy Books Corner
USA
11 månader användning av appen
ReConvert 💵 svarade 1 september 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad the team was able to assist!

Always here for you 🖤

Avraham | Customer Success

9 oktober 2024

Don't know if app works actually. I installed it but didn't even activate any functionality (app not working actually, not fully installed, neither with the access to the information it needed) and even though, charges where made.
Customer success does not exist, and when we escalated to the app team, the answer was some kind of "terms and conditions were clear, you didn't use it, there is nothing I can do, and we will not refund anything, even if you didn't fully install the app".

After all, we build most of the functionality the app promised from our side with the check out extensibility (I dont know if better of worst than the app, I didn't even used it!)

Wild Foods
Chile
4 månader användning av appen
ReConvert 💵 svarade 10 oktober 2024

Hi F!👋

Avraham here, Director of Customer Success.

Thank you for your feedback, and we’re sorry to hear about the issues you experienced. I understand how important it is for everything to work smoothly from the start, and I'm here to help resolve any problems.

It sounds like there may have been some confusion with the installation process, and I'd appreciate the chance to connect and turn this around for you.

I'm going to email you, please come back to me so I can make sure everything is taken care of for you :-)

Best regards,
Avraham
Customer Success Director

28 september 2024

Very flexible upsell customisation and a super friendly and proactive support team to help through any issues. Saumya specifically was proactively checking all settings to make sure that nothing was missed or would cause confusion to customers. Without Saumya's attention to detail and help there would have been 3 issues with the way I'd configured the application. Really made me smile having someone so helpful making this easy to fix.

Vassini
Storbritannien
18 dagar användning av appen
ReConvert 💵 svarade 30 september 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2 september 2024

Hi , I'm Antonio from vinolog24, this app works 100% as expected, no any bad impact on the website performances and it increases our monthly conversions with the postpurchases.
I recomend it.

Vinolog24.com
Italien
Nästan 3 år användning av appen
ReConvert 💵 svarade 3 september 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

14 november 2024

Being a fairly new user of ReConvert, i was still a little bit confused by how the app works despite watching youtube videos.

I then went to chat with customer support and I would like to thank Riya for solving my issues. I understand that it is not easy working as customer support as they have so many queries from different clients to answer to.

But nonetheless, Riya was very patient in assisting me throughout the whole time and her replies were very prompt as well despite me being away at times.

Thank you so much once again Riya! I wished the world had more customer support like you :)

Escapade Collection
Singapore
5 dagar användning av appen
ReConvert 💵 svarade 20 november 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Riya was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

5 november 2024

Pricing is super confusing. When it says you'll be charged based on usage fees, I would think that means for the actual app itself making me money. In the 6 months I had the app I only got 3 upsell orders but but they were charging me every month sometimes as high as $14.99 in usage fees and I'm not sure for what. So any extra money I made on the upsells went back to them and beyond. How are you charging people for sales you didn't make? And the flows are not easy to setup at all. Going to go back to honeybear upsells.

Sustainable Grace
USA
6 månader användning av appen
ReConvert 💵 svarade 7 november 2024

Hi,

I'm sorry to hear you’re unhappy with our pricing. While of course it's your choice which apps you choose to use (and whether that includes our own!), I'd like to address your concerns directly and make things right.

I'll reach out to you personally to help resolve this matter.

Best

Avraham
Customer Success Director
ReConvert