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very helpful answered all questions
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Shafta has really helped me in terms of questions that i had and helped me to revert back to old version since my mentor was following that
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Shafta is one of our newest agents and I'm delighted she was able to put you at ease and solve your confusion!!
Always here for you 🖤
Avraham | Customer Success
Excellent service! The customer support team is kind, responsive, and always quick to assist.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy the team's kindness and responsiveness was on display for you to see and that they were able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
I have used ReConvert for years. It's good. It works. HOWEVER. Reconvert has made a big move to push its customers to upgrade to the new ReConvert. Do NOT upgrade.
The basic features of the app simply do not work in their current state. There are a ton of bugs. Upgrading has caused me many headaches in attempting to fix problems and find workarounds for things that worked before without any issues. Basic features simply don't work.
They rolled out this update way too early and should walk it back. When you install Reconvert there will be a large popup and banner claiming:
"A new ReConvert is available!
Upgrade to the new ReConvert now to enjoy improved performance, design and all the exciting new features we have to offer."
Save yourself the time and headache and stick with the original version.
I have sent my bugs to the dev team. Hopefully, they fix them soon. I'll update this review when they do and the "new and improved" ReConvert actually works.
Thank you for your feedback Benjamin.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
I've sent you a message in the live chat, would be great to hear from you.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care
Amazing simply amazing
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Ash was helpful and offered assistance. Thanks
Hi
Thank you for your 4* review on the app store.
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.
I've emailed you, can you come back to me?
Thanks!
Avraham
Customer Success Director
riya was awesome
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Riya was able to assist!
Always here for you 🖤
Avraham | Customer Success
Vladimir fixed my issue immediately; great customer service and app!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. Vladimir is great!
Always here for you 🖤
Avraham | Customer Success
Das Support Team ist wirklich sehr gut. immer verfügbar und bisher auch schnell in der Lösungsfindung bzw. in der Informationsbereitstellung.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
We pride ourselves on outstanding customer care.
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
terrible rip off
Hi,
I'm really sorry to read your review as we were already speaking via message to resolve this for you.
Please come back to me so we can sort this for you!
Jordan
Customer Care Supervisor