Recensioner (4 679)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
20 november 2022

I used to love Reconvert when it was a simple thank you page upsell now it's too complicated. New features are great but why am I being forced to use them if I ONLY want to use the thank you page upsell. It's mandatory to incorporate some complicated funnel now which is unfortunate as I now have to delete the app and use another simpler app.

By Khila
USA
13 dagar användning av appen
ReConvert 💵 svarade 23 november 2022

Hi Khila,

This is Eric, I’m the CEO of ReConvert.

Thanks for giving us a chance, I just saw your review and I wanted to personally reach out and apologize for the experience you’ve had with our app.

It is not mandatory to create complex funnels in order to use our thank you, page editor. All the awesomeness we've had with the previous version of the app is still there, we just added some more powerful features to support the needs of more stores.

After all, we do have over 35,000 merchants actively using our app on their Shopify store :)

I was wondering if there is any chance we can jump on a call so I can show you how to use the new features in a simple way :)

This app is my business and it’s very important to me, please give me a chance to change your mind and give you the experience you deserve :)

Could you please get back to me?

Looking forward to hearing from you,

Eric.

Redigerat 23 februari 2023

Not as good as AfterSell. I could have made more in upsell revenue if I kept AfterSell, but I wanted to try this app to compare. Conclusion = keep AfterSell

Bondi Pilates Co
Australien
13 dagar användning av appen
ReConvert 💵 svarade 18 februari 2023

Thank you for your feedback.

We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.

Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.

Your input truly makes a difference! 😊

Best

Jordan | Customer Care

28 augusti 2019

I quite like this app, lots of ways to cross sell and upsell which is just what I need. Easy to use, user friendly templates.

Shiandho
Australien
13 dagar användning av appen
ReConvert 💵 svarade 29 augusti 2019

Thank you for this positive review! 🙏

14 maj 2022

Väldigt bra app. Gjorde så jag sålde fler produkter till samma person! Enkel att använda och väldigt användbar

Skinsfion
Sverige
11 dagar användning av appen
ReConvert 💵 svarade 18 april 2024

Tack för det 4-stjärniga betyget!

Vi är glada att du gillade vår app och skulle älska att höra hur vi kan göra den till en 5-stjärnig upplevelse för dig. Dela gärna med dig av dina tankar! care@reconvert.com och fråga efter mig, Jordan, så ska jag göra mitt bästa för att försöka implementera detta åt dig - om vi kan! 🙏😊

Med vänliga hälsningar!

Jordan | Customer Care

10 december 2018

Reconvert is a wonderful app, the features have basically brought me extra 20% in sales, as customers who just finished a purchase, have an option to get a big discount to buy again, and they are doing it!

Sangha
Israel
12 dagar användning av appen
ReConvert 💵 svarade 3 mars 2019

We glad we managed to get you such great results from the order status page! Thank you for the review! 🙏😉🤑

Redigerat 2 december 2018

I really want to recommend this app. they work very perfectly with all the installation and "how to do" they have great integration with my fav apps like SMSBUMP and KLAVIYO

Also, the app increases my AOV already after 24 hours so it really pays off very quickly! not mention that it free for 30 days + you do not need to scare it mess up your pixel the app work great with Google Tracking Code Fb Pixel and Trackify app so all good to go!
Highly recommended app!

Pet Clever
USA
12 dagar användning av appen
ReConvert 💵 svarade 3 mars 2019

WOW WHAT A GREAT REVIEW! 🙏🙏🙏

Thank you so much! We're happy to hear you liked our integrations with SMSBump and Klaviyo, and that it increased your conversion rate!

6 februari 2019

Super valuable app! The "Thank You" page has a 100% open rate, and this app lets you customize it and make upsells in a very simple way. The support was also very quick helping me with a request I had. I really recommend it!

Funda Mágica
Spanien
12 dagar användning av appen
ReConvert 💵 svarade 3 mars 2019

We glad you liked the upsell features we provide for the thank you page :)

Thank you for your AWESOME review!

18 april 2023

The support team answer very quick and are helpful and kind, definitely makes the process a breeze :)

FlexiLED
Storbritannien
Ungefär 9 timmar användning av appen
ReConvert 💵 svarade 20 april 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

1 juni 2020

Great, got a sale in like 3 minutes! Pretty easy to install and i was able to choose a checkout theme easily. Overall, probably worth the price,

The Ramen Blanket
Kanada
Ungefär 9 timmar användning av appen
ReConvert 💵 svarade 1 juni 2020

Thank you for your 5 star review 👍

10 oktober 2019

What a great app for cross sell and upsell on the thank you page, you can collect customer birthday and conduct surveys, also the 17track order tracking feature is great. Thank you!

Rachel's Tea
USA
11 dagar användning av appen
ReConvert 💵 svarade 12 oktober 2019

Thank you! Yeah, we really noticed no one is providing an option to track orders from the thank you page, so 17Track is a great option :)