Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
Redigerat 20 augusti 2019

**Updated review -- The developer has reached out to us many times to remove our review. The developer is constantly "updating" the review so we have an email notification every day. I found it very unprofessional and definitely not helping to remove the review, it actually makes it a worst experience. You better "like" this app because if not you'll get emails every day to remove your review. That might explain why there is no review at all under 5-4 stars -- Since the beginning of installation, "bad getaway" error page. Can't even load the dashboard. Feels unsafe for an app that access to your data and checkout.

Pastreez
USA
5 minuter användning av appen
ReConvert 💵 svarade 16 augusti 2019

**We apologize for updating the review, we just wanted to provide the perfect response so that our other customers can read and understand**

Thank you so much for the honest review

Yesterday, when you installed the app we were in the middle of a server update so the app was down for a few minutes.

We notified all 5,000 of our existing merchants in advanced, unfortunately, you installed the app during those few minutes so you didn't get notified, we apologize for the inconvenience.

The app is now up and running smoothly :)

Also, the app doesn't have any access to the checkout so you don't have to worry about that.

We'll be grateful if you could now test the app and give it another try and edit/remove the review. 🙏

Either way, we're doing our best to keep all merchants happy when it comes to customer service and app performance. Please reach out to us if there is anything we can do in order to get you to change your mind about this review, You can get in touch through email, phone, and live chat.

Ariyeh | ReConvert CEO

1 december 2022

Have you seen the pricing????? Have you noticed the, "Oh we won't charge you $799.99 but we do need you to approve the charge." Unbelievable!

Express Tree Ornaments
USA
3 minuter användning av appen
ReConvert 💵 svarade 1 december 2022

Hi there,

I just tried calling you but couldn't get an answer, I left a voicemail.

The app is free for stores with less than 50 orders per month, we have more than 40,000 Shopify stores using the app, and we have no intention of jeopardizing our reputation. From what I see, in the last 30 days, you've had 11 orders (probably test orders since there is a "coming soon" page on your store) so you should be on the free plan :)

Do you really think that if we'd charge $800 for every store that installs our app we would have over 3000 5-star reviews?

Since we charge based on usage, stores must approve charges based on the highest possible amount.

Please get back to me and let's sort it out for you, also, you can always solve any issues you may have with our 24/7 live chat support and you can reach out to me personally if you have an issue, I'm the founder and can help you with anything you need: eric@reconvert.io or +972538303878

Looking forward to helping you generate some extra revenue,

Eric | ReConvert CEO

3 september 2023

Foxxly
Bulgarien
3 månader användning av appen
ReConvert 💵 svarade 6 september 2023

We spoke on the phone and agreed that the issue you've had was already solved :)

Please let us know if there is still anything we can do for you.

We hope you now have a 5 star experience since you're still using the app :D

Eric.