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I have just set up this app and I love it. It is very easy to set up with many features and its all set up on the native Shopify thank you page. Also the live chat customer support Konstantin was very helpful, so couldn't recommend this app enough. Looking forward to the upsells and the extra revenue.
Thank you so much for this amazing review, we're always here to help ;)
Extremamente simples o uso, fora que a proposta do app é excelente! E o suporte rápido como nunca vi antes! Recomendo
Obrigado por sua ótima revisão e feedback🙏 Nossa equipe de suporte está sempre pronta para ajudar 24 horas por dia, 7 dias por semana 😎
A really good app helps with sales and I tried other similar ones to the best supplier thanks to the app creators
Thank you so much! We appreciate your great feedback! ☺
excellent customer service from ashley, very easy to talk to and very helpful, thank you very much :)
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Their support team is absolutely FABULOUS and helped me set everything up and suggested ways I can use the app most effectively! Seriously WOW customer assistance! Thank you!
Awesome! Thank you so much for the review:)
I used to love Reconvert when it was a simple thank you page upsell now it's too complicated. New features are great but why am I being forced to use them if I ONLY want to use the thank you page upsell. It's mandatory to incorporate some complicated funnel now which is unfortunate as I now have to delete the app and use another simpler app.
Hi Khila,
This is Eric, I’m the CEO of ReConvert.
Thanks for giving us a chance, I just saw your review and I wanted to personally reach out and apologize for the experience you’ve had with our app.
It is not mandatory to create complex funnels in order to use our thank you, page editor. All the awesomeness we've had with the previous version of the app is still there, we just added some more powerful features to support the needs of more stores.
After all, we do have over 35,000 merchants actively using our app on their Shopify store :)
I was wondering if there is any chance we can jump on a call so I can show you how to use the new features in a simple way :)
This app is my business and it’s very important to me, please give me a chance to change your mind and give you the experience you deserve :)
Could you please get back to me?
Looking forward to hearing from you,
Eric.
Not as good as AfterSell. I could have made more in upsell revenue if I kept AfterSell, but I wanted to try this app to compare. Conclusion = keep AfterSell
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care
I quite like this app, lots of ways to cross sell and upsell which is just what I need. Easy to use, user friendly templates.
Thank you for this positive review! 🙏
Väldigt bra app. Gjorde så jag sålde fler produkter till samma person! Enkel att använda och väldigt användbar
Tack för det 4-stjärniga betyget!
Vi är glada att du gillade vår app och skulle älska att höra hur vi kan göra den till en 5-stjärnig upplevelse för dig. Dela gärna med dig av dina tankar! care@reconvert.com och fråga efter mig, Jordan, så ska jag göra mitt bästa för att försöka implementera detta åt dig - om vi kan! 🙏😊
Med vänliga hälsningar!
Jordan | Customer Care
Reconvert is a wonderful app, the features have basically brought me extra 20% in sales, as customers who just finished a purchase, have an option to get a big discount to buy again, and they are doing it!
We glad we managed to get you such great results from the order status page! Thank you for the review! 🙏😉🤑