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Ashley was very helpful. Very fast response with thorough instructions. I'm excited to use the app and to check it out.
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Must have app! Support 24/7 in anything you need. I will use it in future.
And its easy to use. Selling more with this app
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Rápidos y concisos genial, espero que puedan ofrecer más detalles en soluciones prácticas para ventas, así aumenten su valor como aplicación
Gracias por tu reseña. Haremos todo lo posible para mejorar la aplicación😎
We've been using the Reconvert app and this is by far one of the best apps we've ever used. Their support is also very responsive. Highly recommended!
Thank you for your review of our Shopify app! We're so glad to hear that you've been enjoying it and that you're finding it to be one of the best apps you've ever used.
We're also glad to hear that you're happy with our customer support. We have a team of experienced and knowledgeable agents who are available 24/7 to help with any questions or concerns. We're committed to providing our merchants with the best possible support, so that they can focus on growing their businesses.
We're always looking for ways to improve our app, so your feedback is valuable to us. We hope you continue to use our app and that it helps you to achieve your e-commerce goals.
Thank you again for your review!
אפליקציה עשר,נראית מצויין ושימושית ביותר,אין על ריקונברט גאווה ישראלית שירות מעולה שמעלה את אחוזי המחירות בוודאות
תודה על המשוב שלך. צוות התמיכה שלנו תמיד כאן כדי לעזור לך 24/7
The FIVE STAR reviews.... what????? There simply has to be a reason for this. I don't understand. Not only is the preview shakey (litterally shakes when you try to scroll down the page to the bottom) but when you've spent hours figuring and adding all you want and then go back to change either side of the Thank You page, the preview for the right side never changes. Then when you go back to the dashboard, to try to click "customize" for anything you've tried to create, you are taken nowhere... however, one thing that does happen when you click the "customize", the odd thing is, the "actions" tab drop-down opens, of which you can click NOTHING. When you click "actions" NOTHING AT ALL HAPPENS.... not even a mistake drop-down. Then when you try to go to templates again, you can no longer select one to try to customize and you cannot delete the one you have already made to try another one. Waste of THREE HOURS OF MY TIME!
Hi there,
This is Eric the CEO, thank you for taking the time to write your review and I apologize for the bad experience you've had with our app, The issues you described can be explained by internet connection issues, it also possible that we had a bug in the app, either way, we can solve your problem.
The live chat support(which is there 24/7) was there to help but it seems like you didn't reach out for help.
We tried reaching out via Email, Facebook messenger, DM in Instagram & even called you but couldn't get any response. Would you please get back to us so we can fix all the problems you had, and I promise we can!
We can also set up the app for you if you'd like.
Looking forward to your reply, and I apologize again for the inconvenience,
Eric | ReConvert CEO
guys is it free? which means I don't have to pay till I reach 50 orders per month ... Or after the 30 days trial have to choose a payment plan and not free anymore?
Thank you for your 5 stars review. Yes, it's free if you have less than 50 orders per month. You don't need to choose any free plan as well.
An excellent app that helps boost your sales. It is easy to use, and customer support is very friendly.
Thank you for this 5 stars review🙏 Our support team is always here to help you 24/7😎
The one star is because they keep emailing me even though I deleted the app as it wasn't what I was after. I asked them to remove me off their database and tried to unsubscribe but continue to get sent emails. Very bad practice! Update: now they have seen my review the messaging has got worse to the point of stalking! They have sent me messages via Facebook, my website chat and WhatsApp asking me to remove my review. Do they not realize the reason they got the 1 star review was because of all the messaging in the first place?!
Hi there,
Thank you for the honest review, I apologize for the inconvenience. We strive to provide excellent customer support, but our company is built by people, and people sometimes make mistakes.
We made a huge mistake with the way we treated you so I wanted to reach out personally to apologize.
If there is anything we can do to get you to give us another chance or make things right please feel free to message me directly at eric@reconvert.io
Good luck with your store, and I'm here if you need me,
Eric | ReConvert CEO
J'ai voulu mettre l'application et depuis je n'ai plus de popup panier. Du coup impossible pour les gens de faire une conversion. Ne mettez surtout pas cette application.
I wanted to put the application and since I have no more popup cart. So it's impossible for people to make a conversion. Do not put this application.
Mise à jour le 1er décembre 2022.
Nous voyons que vous utilisez toujours l'application et il semble que tout va bien, mais nous ne pouvons toujours pas obtenir de réponse de votre part, veuillez nous répondre afin que nous puissions voir s'il y a toujours un problème.
Sinon, merci de mettre à jour/supprimer cet avis :)
Hâte de vous entendre,
Éric.
Bonjour à tous,
Merci pour votre avis. Je m'excuse pour le dérangement :)
Nous avons essayé de vous contacter plusieurs fois pour comprendre le problème, nous avons envoyé des e-mails, soumis des formulaires via le site Web, essayé de vous contacter via Instagram et Facebook et même essayé de vous appeler.
Nous serons plus qu'heureux de résoudre le problème pour vous une fois que vous nous aurez recontacté. S'il vous plaît, revenez vers moi et réglons le problème pour vous afin que vous puissiez commencer à générer plus de revenus dans votre magasin !
Éric | ReConvert PDG