Upsell.com 原 ReConvert Bundle
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The best app if you only want to pay depending on how much you use it. But if that's not a limiter then it does lack customizability.
Some of the support team is not very helpful, but if you get the right person they're very nice. Eventually I came to Jordan, and he's definitely the guy
Hi there - what could I do to elevate your experience for you?
I'm reaching out directly!
Thanks!
Always here for you 🖤
Avraham
Customer Success Director
Upsell.com (ex ReConvert)
I just started building the first flows in the app, and I can say there is a lot of room for improvement.
when it comes to highlights, it would be amazing customer support as Saumya is a huge help for me during onboarding to the app! She is not there just to answer on all of my questions and assist me during work, but also proactively checking on a process
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Saumya was a huge help! She is doing great!
Always here for you 🖤
Avraham | Customer Success
Great support function. Ash was really helpfull!
Hey!
Thank you for your 4* review and I'm pleased you are happy! Ash is great, I'm so happy he was so helpful.
Could you let us know via live chat or care@reconvert.com how we could make this 5* for you?
Always here for you 🖤
Avraham | Customer Success
Originally, I used ReConvert to help with post-purchase upsells. When it worked, it worked fairly well. During our peak periods, it increase AOV 10-15%. Over time it was less effective, despite keeping the settings the same ... I cannot give reasons why things changed. Several of our users on mobile and desktop mentioned the upsells post purchase were somewhat confusing, "in your face" and/or they tried to apply the timer coupons but they didn't work. We decided to switch to Cart Upsell Drawer app in order to provide a better user experience. The configuration interfaces can be a little clunky, and hard to understand, but the results were fairly great. Ultimately, different apps can work well your store, only you can decide. I'd recommend you test ReConvert, and I'd recommend you test out other upsell apps as well to see what works. Always be testing.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
Vladimir was helpful in resolving an issue! Nice app with a lot of options for adding on to increase sales!
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
***ORIGINAL REVIEW***
This app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend.
My only criticism would be when there is an issue that needs resolving, they do not update you on the progress you have to ask and it can take a long time but in the end they do resolve it,
Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressedThis app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend
Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressed
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Ashley sure is fantastic and we love having him here!!
Best wishes!
Jordan | Customer Care
Ik vond het toch niet zo gemakkelijk om te installeren, bleek aan mijn cookies/cache te liggen. Gelukkig hielp de heel vriendelijke klantendienst vlot om het op te lossen!
The app worked to generate extra sales but caused some confusion. The customer support Eric is very helpful tho.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
This app has helped us generate an extra 8k a month. Support is excellent and fast. Only downside is not combining orders but totally worth it!
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
We LOOOOVE to hear how much revenue our customers are re-converting!!
Best wishes!
Jordan | Customer Care
In general has worked very well for us. Some quirks and bugs have caused issues, but support was quick to respond and our results have been very good overall.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care