ReConvert 追加销售和交叉销售 Upsell
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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The app worked to generate extra sales but caused some confusion. The customer support Eric is very helpful tho.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
This app has helped us generate an extra 8k a month. Support is excellent and fast. Only downside is not combining orders but totally worth it!
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
We LOOOOVE to hear how much revenue our customers are re-converting!!
Best wishes!
Jordan | Customer Care
In general has worked very well for us. Some quirks and bugs have caused issues, but support was quick to respond and our results have been very good overall.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
Its ok, makes the customer feel some urgency after completing their purchase. I hope they could make an option for upsell in the cart. That would be awesome
Thank you for the 4-star rating! Depending on your Shopify store plan, we may have just such an option!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
good but not enough customizable
It still better than other application for upsell extension. Thanks
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
in addition to the previous review, reconvert got back to to immediately , the poor performance was due to the fact the reconvert was looking at all my order, whether from shopify or from amazon and calculating performance and roi based on the total number of orders, the actual performance 4% conversion rate and generated about €80 and paid about $10 which is about 1000% in ROI
have tried emailing on a number of occasions to discuss the app as we we are not getting any success. just getting ignored and no rpely
the app looks good but im not getting any success with it at all
First of all, thank you guys for the honest review, this is Eric the CEO, we'll do our best to improve and provide better customer service. I deeply apologize for any bad experience you had with our app.
I've gone ahead and checked all the times you reached out for help:
1. The first time was on the 6th of July, we answered within 4 minutes and had a conversation about improving your results from the app, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/6-jul.png?219
2. The second time was on August 21st, we answered within 10 hours but got no answer back from you, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/aug_21.png?219
3. The third time was on September 6th and we replied within less than a minute, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/6_sep.png?219
Anyway, I'll be happy to personally help you optimize your thank you page, I've sent you an email, as well as a message through messenger and gave you a call and got no answer.
Please get back to us so we can help, nothing will make us happier and it's in our best interest for you to get great results from our app.
Had some trouble setting up the thankyoupages with triggers (there was a bug that doesnt allow spaces in template names) but the CS team and the devs fixed it within hours. Now I do have issues with slow loading speeds (customers scroll past the offer before it loads fully) but again CS and devs are out to help! (especially Konstantin, he went above and beyond to help me save my day and keep frustration level low) If we can get the loading time for the offers to 3 sec. (rn its 7...) its a full five star experience.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
With some help from Vladimir at ReConvert, I was able to get my Thank you page to recognize my custom product options and I can't wait to see how it performs!
Thank you for the 4-star rating! Vladimir is great!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
todo perfecto gracias
Hi
Thank you for your 4* review on the app store. Glad Anastasia was able to help so much!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.
I've emailed you, can you come back to me?
Thanks!
Jordan
Customer Care
De momento me esta gustando mucho, espero que no haya sorpresas con los pagos ni nada así, me encanta!!
Gracias por tu comentario Si necesita ayuda o tiene algún problema con el producto, puede contactarnos 😎