Reviews (5,274)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.
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Would have put zero if if was possible. The app is a complete joke.
1. Most clients were not shown with the offers.
2. Multi currency is according to the customer support not supported by the app BUT few clients in multi were showned the offers.
2. Post purchase is not compatible if you have discount on your store.
Customer service is really trying their best to solve problems but the app just sucks. The dev team definetly needs to work harder.
Hi
I'm sorry to hear that you aren't a fan of the new update! 99% of our customers love the new functionality once they've set everything up!
Please come back to me by email, so I can assist you personally.
Thank you and truly waiting to hear from you to assist you to achieve what the vast majority of our merchants are able to achieve 1000-3000% ROI!
Best regards 😊
Avraham
Customer Success Director
App is not working with new Stripe update, but ReConvert does not know about it and will just keep you busy without any further help.
Constantly received wrong information and then someone else from the team would advise the complete opposite. Confusing communication, very disappointing considering you spend hours setting everything up and they are not able to tell you what the problem is after days and then another app just tells you it is because of stripe within 2 minutes. Total waste of my time the past week
Hi
I'm sorry to hear that you did not get the answer you were looking for from support, and that you feel you were sent from pillar to post.
We reached out to you to help resolve this matter 🙏
Best,
Avraham
Customer Success Director
Excellent attention from Shafta, she explained every step from app configuration to set up the birthday widget. Thank you!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Shafta was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
The app service has been great. Help in real time and a team of experts...thanks Shafta for the assistance and patience. Looking forward to more interaction.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Shafta is one of our newest agents here - so nice to see she's already being praised so highly!
Always here for you 🖤
Avraham | Customer Success
Great customer service. App works great most of the time - esp. birthday widget with Klaviyo integration is perfect for us.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Riya and Saumya helped me very well with setting everything up, nice and good service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Riya & Saumya were able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
The app is pretty good
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Very nice app, with a good customer service. Soumya was very kind and helpful!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Saumya was able to assist!
Always here for you 🖤
Avraham | Customer Success
ReConvert isn't exactly made for the beginner, you should definitely take the time and watch all their videos. even in doing so i was having issues and spoke to the customer service rep Alex. Alex is an absolute legend. fixed my issues quickly, efficiently and took away all the stress of setting up everything as a beginner. If you get this app and feel a little overwhelmed its OK, take a breather and reach out for help.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Alex took you through everything? Amazing!
Always here for you 🖤
Avraham | Customer Success
Riya in support was very fast and efficient with resolving my request. Highly professional support team and great app overall with great features. Would recommend 10/10.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Riya was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success