Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining post-purchase processes and enhancing customer engagement. Its key feature is the creation of personalized "Thank You" pages, reported to increase Average Order Value and sales. The app is user-friendly, offers extensive customization, and supports multi-language stores. Merchants commend its seamless Shopify integration, exceptional customer support, and valuable analytics. It's recognized for its effectiveness in upselling and increasing conversions.

October 8, 2020

perfect nothing to add except the price, to expensive for the higher plan. the free plan plan should be free until 100 orders per month

Boutique-Saitama
France
Over 1 year using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

Edited June 9, 2023

***ORIGINAL REVIEW***
This app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend.

My only criticism would be when there is an issue that needs resolving, they do not update you on the progress you have to ask and it can take a long time but in the end they do resolve it,

Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressedThis app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend

Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressed

Lanoguard
United Kingdom
Over 1 year using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Ashley sure is fantastic and we love having him here!!

Best wishes!

Jordan | Customer Care

Edited March 17, 2022

Originally, I used ReConvert to help with post-purchase upsells. When it worked, it worked fairly well. During our peak periods, it increase AOV 10-15%. Over time it was less effective, despite keeping the settings the same ... I cannot give reasons why things changed. Several of our users on mobile and desktop mentioned the upsells post purchase were somewhat confusing, "in your face" and/or they tried to apply the timer coupons but they didn't work. We decided to switch to Cart Upsell Drawer app in order to provide a better user experience. The configuration interfaces can be a little clunky, and hard to understand, but the results were fairly great. Ultimately, different apps can work well your store, only you can decide. I'd recommend you test ReConvert, and I'd recommend you test out other upsell apps as well to see what works. Always be testing.

Seedles
United States
Over 1 year using the app
ReConvert 💵 replied March 29, 2022

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

September 7, 2021

The app worked to generate extra sales but caused some confusion. The customer support Eric is very helpful tho.

Le Peach
United Kingdom
Over 1 year using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

July 21, 2020

:) good app. :)

Dr-Bright-france
United Kingdom
Over 1 year using the app
ReConvert 💵 replied July 21, 2020

Hi there,
This is Konstantin, head of the ReConvert support team.

First of all, thank you for your feedback. As I see you like our app but left 4 stars review. Did you face any issues while using ReConvert? Each review is very important for our business and I hope for your response, thank you.

You can contact our support team 24/7 via live chat or email care@stilyoapps.com

Regards,
Konstantin | ReConvert

May 20, 2020

Awesome App. It was fairly easy to set up for someone that is not too tech savvy. It was very helpful to have the instructional videos attached so you could follow along.

O-Ramadan
United States
Over 1 year using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

September 15, 2021

Am just getting my head around the ReConvert system - but so far help has been on hand and very useful!!!

MagScapes
United Kingdom
About 1 year using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

August 12, 2020

Its ok, makes the customer feel some urgency after completing their purchase. I hope they could make an option for upsell in the cart. That would be awesome

Bubonba
Mexico
About 1 year using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating! Depending on your Shopify store plan, we may have just such an option!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

January 19, 2023

Vladimir was helpful in resolving an issue! Nice app with a lot of options for adding on to increase sales!

M22
United States
11 months using the app
ReConvert 💵 replied January 20, 2023

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

July 16, 2020

Its a good app. Couldn't really make it to upsell but I guess its good. The designing and editing is a bit difficult though.

Aviation Travel Shop
Australia
11 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care