Reviews (5,278)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

July 28, 2024

Order waarde is gestegen na het downloaden hiervan

Lucille-Paris
Netherlands
2 months using the app
ReConvert 💵 replied July 30, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

Edited July 30, 2024

Update:
Thanks, Avraham for reaching out and helping, he promised to solve the issue and make everything well, many thanks to him!

.
.
.
.
.
.
.
.
.
.

I do not recommend this at all, very bad technical support, I sent an email 17 days ago and I follow up with them trying to solve the problem almost daily but there are no real solutions from their side and they procrastinate!

Do not waste your time with them because they will not help you in case you face any real problems with them!

And their ROI calculation is not accurate at all and gives wrong numbers especially when the store currency is not in US dollars, and they do not acknowledge this problem! The program writes a high fictitious ROI because they guarantee that it is always positive so it is fictitious! And when you calculate it actually it becomes clear that they are lying so that their guarantee does not fall!

FastKeys
Egypt
2 months using the app
ReConvert 💵 replied July 28, 2024

Hi there

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

August 3, 2024

Me encanta la aplicación y el soporte tecnico es funcional y rapido. Muchas gracias especialmente a Alex

Dune The Brand
Spain
30 days using the app
ReConvert 💵 replied August 6, 2024

Hé!

Merci pour votre avis 5* et je suis ravi que vous soyez satisfait !

Je suis ravie que Alex ait pu vous aider à résoudre vos problèmes !

Toujours là pour toi 🖤

Abraham | Succès client

July 24, 2024

Great and personable customer support team. Very quick response time and helpful staff.

Lumi
United States
3 months using the app
ReConvert 💵 replied July 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Was there anyone in particular who assisted you? (contact care@reconvert.com and let us know!)

Always here for you 🖤

Avraham | Customer Success

July 25, 2024

Anastasia is so helpful! makes it easy to use

Twice As Good Hair
United States
3 months using the app
ReConvert 💵 replied July 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Anastasia always takes her time to deal with customers thoroughly!

Always here for you 🖤

Avraham | Customer Success

October 25, 2024

設定が結構難しいですね。丁寧に教えていただき助かりました。ありがとございました。まだ設定が終わってないので、また何かありましたら、よろしくお願いします。

ワンダーランド
Japan
About 9 hours using the app
ReConvert 💵 replied October 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

July 24, 2024

The app service has been great. Help in real time and a team of experts...thanks Shafta for the assistance and patience. Looking forward to more interaction.

Mansa Musa Depo
Uganda
3 months using the app
ReConvert 💵 replied July 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest agents here - so nice to see she's already being praised so highly!

Always here for you 🖤

Avraham | Customer Success

August 1, 2024

Riya and Saumya helped me very well with setting everything up, nice and good service!

MANOVA
Netherlands
About 1 month using the app
ReConvert 💵 replied August 4, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Riya & Saumya were able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

July 27, 2024

vladimir offered good help

Eveloria
United States
About 2 months using the app
ReConvert 💵 replied July 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Vladimir... :-) Great to hear.

Always here for you 🖤

Avraham | Customer Success

August 1, 2024

great assistance from Riya, she was perfect for me. Very fast an precise help

Lovelyfy Studio
Germany
29 days using the app
ReConvert 💵 replied August 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Riya was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success