Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining post-purchase processes and enhancing customer engagement. Its key feature is the creation of personalized "Thank You" pages, reported to increase Average Order Value and sales. The app is user-friendly, offers extensive customization, and supports multi-language stores. Merchants commend its seamless Shopify integration, exceptional customer support, and valuable analytics. It's recognized for its effectiveness in upselling and increasing conversions.

February 13, 2024

Jordan and Eric were very friendly, helpful and efficient when assisting me to edit my funnel text :)

Daughters Room
Australia
2 months using the app
ReConvert 💵 replied February 18, 2024

Hi There!

Thank you so much for the kind review! Eric and I both enjoyed helping you and letting you begin to maximize the power of ReConvert.

:-)

Jordan @ ReConvert

April 10, 2024

I am please with the work done by ReConvert.Their dedication , attention to detail, and professionalism were evident.

ACHETE LTD
United Kingdom
About 2 months using the app
ReConvert 💵 replied April 14, 2024

Thank you for your 5* review - it means the world to us!

Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!

Always here for you 🖤

Jordan | Customer Care

February 7, 2024

Reconvert has been an awesome app for us and helped us to increase our average order value. The customer service team even went above and beyond to make sure that our post purchase funnel was fully optimized. 100% would recommend.

Grow Your Edges Back
United States
20 days using the app
ReConvert 💵 replied February 23, 2024

Thank you for your glowing review! We're thrilled to hear that ReConvert has been an awesome app for you and has helped increase your average order value. Providing excellent customer service and ensuring your post-purchase funnel is fully optimized are our top priorities, and we're glad our team went above and beyond to assist you. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance or have any questions, feel free to reach out. Thank you for choosing ReConvert, and here's to continued success!

January 2, 2024

Support is good - I think it is time for an update in terms of how things should look as it feels very 2017 and I can't change the accept button color to anything other than black or white which others have this ability. It would be great to see this app have a refresh of its internal dashboard which is optional but main thing is the checkout thank you page, these could be displayed better or we should have access to more options in terms of modern styling.

VivaLove
Australia
27 days using the app
ReConvert 💵 replied February 23, 2024

Thank you for your valuable feedback! We're glad to hear that you've found our support to be helpful. We understand your concerns about the appearance of the checkout thank you page and the limitations you've encountered with button color customization. Your feedback about modernizing the internal dashboard and providing more styling options is duly noted.

We're constantly striving to improve ReConvert, and your suggestions are invaluable to us. Enhancing the user experience and providing more flexibility in design options are priorities for us. We'll definitely take your suggestions into consideration as we work on future updates.

If you have any further thoughts or specific features you'd like to see added, please feel free to share them with us. We're here to ensure that ReConvert meets your needs and exceeds your expectations. Thank you for choosing ReConvert, and we appreciate your support!

April 2, 2024

Avraham and Alex were fast and helped me get set up! Great app experience!!

KONO Nutrition
United States
22 days using the app
ReConvert 💵 replied April 4, 2024

Thank you for your 5* review - it means the world to us!

Always here for you 🖤

Avraham | Customer Care

February 13, 2024

I had a minor issue with the app and Alex was able to help me solve it very fast!

Silverino
United Kingdom
5 months using the app
ReConvert 💵 replied February 23, 2024

We're glad to hear that Alex was able to help you resolve the issue quickly! Providing prompt assistance is important to us, and we're here to ensure that your experience with our app is smooth and hassle-free. If you ever encounter any further issues or have any questions, please don't hesitate to reach out. Thank you for choosing our app, and we appreciate your support!

February 26, 2024

Great app and really good customer service! Jordan was a great help!

Psychic Samira
United Kingdom
9 months using the app
ReConvert 💵 replied February 29, 2024

Thank you so much for your kind words. It was a pleasure helping you!

We certainly think our support is up there with the best and thanks to customers like you we are able to continue to provide such wonderful support.

Please reach out again if you need any further help! ❤️

Jordan | ReConvert

March 22, 2024

I had barely started looking into the notification before Alex popped into the chat and offered assistance. Come to find out the notification was due to a glitch and all systems were running smoothly. Even still, Alex offered some optimizing suggestions to the funnel that i had created and even implemented them for me. Thanks for having such a responsive customer service.

Make It Jazi
United States
About 14 hours using the app
ReConvert 💵 replied March 24, 2024

We are delighted that you are enjoying and benefiting from ReConvert.

Alex is one of our most technically-gifted support agents!

Here's to many more years maximizing your revenue! 🥂

Always here for you 🖤

Jordan | Customer Care

January 10, 2024

Best post-purchase upsell app we have ever used. we have been using the app for a year now. their support system is excellent.

TheKiddoSpace CA | Name Stamps for Clothes, Organizers & Toys
United Kingdom
6 months using the app
ReConvert 💵 replied February 23, 2024

Thank you for your glowing review! We're thrilled ReConvert has been the best post-purchase upsell app you've used, and we appreciate your loyalty over the past year. Your satisfaction and success are our top priorities, and we're committed to continuously improving ReConvert to exceed your expectations.

February 5, 2024

Alex from Reconvert was AMAZING. He took the time to walk me through all of my questions and helped me optimize the ap to its full potential. I just started using the ap so dont have any results to share yet, but the customer service that these guys provide it top tier!! Amazing work gents!

My Sticky Little Secret
Canada
3 days using the app
ReConvert 💵 replied February 23, 2024

Thank you for your wonderful feedback! We're thrilled to hear that Alex from ReConvert provided you with amazing support and took the time to walk you through all of your questions. Customer satisfaction is our top priority, and we're committed to helping you optimize the app to its full potential. We appreciate your kind words about our customer service and are excited to see the results once you start using the app. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing ReConvert, and we wish you great success with your endeavors!