Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining post-purchase processes and enhancing customer engagement. Its key feature is the creation of personalized "Thank You" pages, reported to increase Average Order Value and sales. The app is user-friendly, offers extensive customization, and supports multi-language stores. Merchants commend its seamless Shopify integration, exceptional customer support, and valuable analytics. It's recognized for its effectiveness in upselling and increasing conversions.

February 2, 2024

It doesn't work for custom products.

Disparidades
Portugal
About 1 month using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

October 26, 2023

Thank you Anastasia! The app could use some work but Anastasia was awesome!

DPM Pet Shop
United States
4 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback! Anastasia sure is great!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

November 24, 2023

You ask the whole time for a review

TravX UK
Netherlands
9 days using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback! Yes we do as we love our app and our support efforts getting the wide public support they do! We have 4.9*s on average which is fantastic!

Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

Edited June 13, 2023

Anastasia on the Support chat was a BIG help! Initially it seems like a breeze to set up, but there are alot of little quirks and weird ways to turn off discounts that are not very intuitive and you have to turn things on and off in multiple places... It was a little frustrating to be honest. Also, there is definately a slow down in my store after instal. Especially on the post purchase page. The offers do not load immediately. They take a good 15-20 seconds to load up, which by that point I feel like the customer has already moved on past the thank you page ...

Elie’s Bows
Canada
16 days using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback! Anastasia is great.

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

Edited June 22, 2023

The support here is great if you get Vladimir. The other reps are not so knowledgeable. I had to discontinue usage though because there were a lot of bugs with the app and it's a bit slow to load. The only reason I am giving them 3 stars is because Vladimir was so helpful along the way, but they really need to improve certain features of the app, which according to him, they are.

PetPal Place
United States
About 1 month using the app
ReConvert 💵 replied June 17, 2023

Thank you for your positive review! Great to know Vladimir served you well!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

January 6, 2024

Mi página web funciona en Latinoamérica, pero la aplicación no trae la opción para idioma o para traducirle al idioma Español, alguien sabe si esto es posible?

▷ RITUAL BOTANICO™ | KERATINA ORGÁNICA | TIENDA ONLINE®
United States
28 minutes using the app
ReConvert 💵 replied April 18, 2024

¡Gracias por la calificación de 4 estrellas!

Estamos encantados de que haya disfrutado de nuestra aplicación y nos encantaría saber cómo podemos convertirla en una experiencia de 5 estrellas para usted. ¡Siéntete libre de compartir tus pensamientos! care@reconvert.com y pregunta por mí, Jordan, y haré todo lo posible para intentar implementar esto por ti, ¡si podemos! 🙏😊

¡Los mejores deseos!

Jordan | Customer Care

December 4, 2023

j'aime bien l'apllis mais j'aimerais beaucoup plus l'explorer

RêveUnique
Greece
About 2 months using the app
ReConvert 💵 replied April 18, 2024

Merci pour la note 4 étoiles !

Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! care@reconvert.com et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons ! 🙏😊

Meilleurs vœux!

Jordan | Customer Care

November 25, 2023

Aun no la he utilizado

Vluss
Spain
About 2 months using the app
ReConvert 💵 replied April 18, 2024

¡Gracias por la calificación de 4 estrellas!

Estamos encantados de que haya disfrutado de nuestra aplicación y nos encantaría saber cómo podemos convertirla en una experiencia de 5 estrellas para usted. ¡Siéntete libre de compartir tus pensamientos! care@reconvert.com y pregunta por mí, Jordan, y haré todo lo posible para intentar implementar esto por ti, ¡si podemos! 🙏😊

¡Los mejores deseos!

Jordan | Customer Care

Edited July 30, 2020

This is a cool app. I really like it. I think it's one of the best apps out. I'm new to using it but I think It has a nice UI

Dripstash
United States
12 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

September 14, 2021

I am still trying to figure it out, but Alex was very helpful and knowledgable. I feel that It may take time to get it underway

Elesha's Bling Boutique LLC
United States
5 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback! Alex is great!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care