ReConvert Upsell & Cross Sell

We've used ReConvert on our Shopify store for years. We had a lot of success with time sensitive upsells. Everything was easy to set up and always ran smoothly. I was trying to add a new upsell today and couldn't figure out how to make it do what I wanted it to do. I thought it was a function of me being too stupid to live, so I missed with it for hours before contacting support. I'm so glad I did! I typed one sentence and Riya immediately told me what the problem was. The whole process took less than two minutes. If only all customer service was like that.

Ash is doing a great job with walking me through the steps i need to do for my thank you survey and other needs. He has been attentive and available when needed as well, which i appreciate with my in and outs of the chat.

New version of the app is simpler to use but currently lacks some of the more advanced filtering logic needed. Personally I have reverted to the old version of the app until the new one can do what I need. Support is always good, especially Saumya who is always on hand to help!

Anastasia was extremely helpful with me getting the upgrade on my site. really appreciate her support as I try to optimize my site! I have this on my other brand which works well, so excited to get this going on my new brand as well.

Shafta was an extremely caring customer care individual who helped me manage my subscription and offered solutions to any trouble I may have been having. Go Shafta!