Reseñas (446)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 84% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
3 de noviembre de 2017

stopped working and hasn't sent our emails for months. can't get intouch with anyone from support.

Inked By Dani
Estados Unidos
Más de 6 años usando la aplicación
Fecha de modificación: 7 de abril de 2018

App is constantly sending out emails after a customer orders some times days after so they are demanding a discount after order has already shipped.

Emailed them for support and never heard back from them.

Also counts every email sent as recovered even if the customer orders with out leaving the site or before the first email is sent. stats are nowhere near accurate.

UDATE : APRIL 7th This app ...

Bcracingcoilovers
Estados Unidos
Casi 6 años usando la aplicación
18 de noviembre de 2018

Ne fonctionne plus depuis 4 jours
Dommage car au départ bonne application pas de retour du service client

Like skull
Reino Unido
Casi 5 años usando la aplicación
8 de febrero de 2018

The app works as expected, but having some issue with recovery emails being sent to the wrong address. Contacted recovermycart@gmail.com before posting this review. Received an automated response a support representative would be reviewing my request and will send me a personal response within 24 hours. 7 days passed and still didn't hear back from representative and issue not resolved. Poor ...

Getbakblade
Estados Unidos
Más de 1 año usando la aplicación
30 de diciembre de 2016

Just purchased it, took the time to slightly customize the emails. Have discovered that customers are not getting the emails and they are going into their junk mail. Also sent emails to several email addresses of my own after using my dummy accounts I have set up on the website (for testing things like this) and they ALL went to junk mail.

How can you possibly recover any abandoned carts for your ...

Sureshot Jewelry 2
Estados Unidos
Alrededor de 1 año usando la aplicación
22 de junio de 2018

I have deleted my app and informed in email that I want to unsubscribe from the app. But they are still charging me every month!

A Fitter Sue
Singapur
5 meses usando la aplicación
Fecha de modificación: 27 de octubre de 2019

At first it worked well and then none was recovered. I doubt that if the emails were delivered successfully. I tried to contact the team and never got response! I have decided to delete the app.

Mayzia
China
3 meses usando la aplicación
Marsello respondió 30 de octubre de 2019

Thanks for your review - We are sorry for the initial delay in replying to your email. I've reached out to you with a couple of ideas to improve your recovery rate.

Fecha de modificación: 18 de mayo de 2019

No doy menos estrellas por que no se puede, pero me han cobrado la suscripcion sin previo aviso , aparte que la aplicacion no me ha servido de nada no he conseguido ni una venta, asi que la aplicación fatal

Spaces Clothing
España
2 meses usando la aplicación
4 de octubre de 2017

Useless!!! I have had it running for about 2 months and it has recovered 0 carts!!!!

Bright Bite Nz
Nueva Zelanda
Alrededor de 2 meses usando la aplicación
21 de octubre de 2017

Emails just stopped working and hit up support for chat and they never responded.

Iroc Store
Estados Unidos
Alrededor de 1 mes usando la aplicación