RecoverMyCart , 441 avis
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This app is amazing so far, I have recovered almost $1000 in 3 weeks. so easy and effective.
integrate easily and leave the app to do the work. Works perfectly and recovered alot of abandoned carts
It's probably my favorite Shopify App for both my Shopify stores. www.vapersandpapers.com and www.myhoverboardscooter.com. I've recovered many orders by sending out emails with a coupon code to help bring some customers back and it works time and again. 5 stars.
The good:
Very nice and easy to use interface.
Very well thought out settings.
So why 2 stars...? The email delivery rate is well below acceptable levels.
all emails were set with a bcc and I have found non-delivery issues daily.
The proof is in the stats- in the 30 days I had switched from the basic Shopify cart abandonment, my recovery rate went from 14% to 9%.
Too bad- because the email look cleaner and have the ability to try to recover with more than one email would be nice.
Thanks for bringing this to our attention with your review. It is very strange that your recovery rate went down. It usually goes up after the switch!
We would love to work with you to get this up past 14%. We are looking into your account with us to see what's going on and will be in touch via email soon.
Ne fonctionne plus depuis 4 jours
Dommage car au départ bonne application pas de retour du service client
App is constantly sending out emails after a customer orders some times days after so they are demanding a discount after order has already shipped.
Emailed them for support and never heard back from them.
Also counts every email sent as recovered even if the customer orders with out leaving the site or before the first email is sent. stats are nowhere near accurate.
UDATE : APRIL 7th This app is continually sending out email to customers that have already purchased. It just sent out 34 emails at once some to non customers, but some to customers who already converted. now I get the fun task of talking those customers who now have a coupon code they didn't get to use off a ledge...
GET YOUR APP FIXED OR I WILL HAVE TO FIND ONE THAT ACTUALLY WORKS PROPERLY
ESSENTIAL APP! MUST INSTALL. HIGHLY RECOMMEND
Matt helped me tweak the email template so it matched our website. Really fast response time and i'm looking forward to seeing the results of abandoned cart emails over the busy Christmas period! Thanks!
This app is great! Customer service is also fast and efficient; I was having a little issue and the app creators fixed it in no time at all and were very helpful.
It's great not having to think about sending abandoned cart emails - well worth the $5/month!
The interface is easy to use even if you aren't tech savvy, but you can also edit code if you want to tweak the look of your template.
Very good investment for my store. Have recovered several times the cost in new orders.