評價 (442)

整體評分
4.7
各級評分數量
  • 84% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2019年5月16日

The good:
Very nice and easy to use interface.
Very well thought out settings.

So why 2 stars...? The email delivery rate is well below acceptable levels.
all emails were set with a bcc and I have found non-delivery issues daily.

The proof is in the stats- in the 30 days I had switched from the basic Shopify cart abandonment, my recovery rate went from 14% to 9%.

Too bad- because the email look cleaner and have the ability to try to recover with more than one email would be nice.

vanitiesdepot.com
美國
使用應用程式 接近5年
Marsello 已回覆 2019年5月17日

Thanks for bringing this to our attention with your review. It is very strange that your recovery rate went down. It usually goes up after the switch!
We would love to work with you to get this up past 14%. We are looking into your account with us to see what's going on and will be in touch via email soon.

2019年9月13日

The app stopped working and there's no way to contact support. The email gets returned and their website offers no options.
We used to love it before that. I hope it can get fixed.

No B.S. Skin Care
美國
使用應用程式 8個月
Marsello 已回覆 2019年10月2日

Thanks for getting in touch with your review. I've been looking for your email in our system but can't find it sorry. Have you tried emailing us at support@recovermycart.com ?

2018年3月26日

For the ease of writing up a professional looking email this gets 5 stars. Unfortunately, the automation of the app is really bad. It only automatically did about 4 out of around 20 abandoned carts, which I had to import to the app myself and then manually send the emails. Really considering using the standard Shopify process.

Macwade1
英國
使用應用程式 4個月
2018年4月3日

it doesn't like to work anymore...
Some of my friends looked to a product, went all the way to checkout and left ..They didn't receive any email from the application....

there is suppose to have 2 emails saying first YOU LEFT SOME IDEMS......and the second that says the same but offering a 10% DISCOUNT....

Thank You !

Stickerdeco3d Com
加拿大
使用應用程式 3個月
2017年5月18日

Crashes every single day.... i don't recommend downloading if you have ad block or other chrome extensions.

Combat Legends
美國
使用應用程式 3個月
2017年7月27日

I've had one recovered cart since I installed this app, I don´t sure if it is working well.

Fudefafa
墨西哥
使用應用程式 2個月
2017年8月15日

It has been more than two weeks that I install this app, not abandoned car has been recovered. Because of the continued request for review. I provide my most honest review. Went the promises keeper is accomplished I will update my review.

Linas Unique Home
美國
使用應用程式 21天
2019年3月11日

I just installed the app will put positive result once i receive good result......................................................

Myfashunpassion
南非
使用應用程式 12天
2017年1月21日

I give 2 stars because it's simple to set up and would be nice if it worked. I set it up, but not one email was sent out, even though there were products added to the cart and people got to checkout, so there was an email the app could've sent the email to. Disappointed.

Viktoriasimone
美國
使用應用程式 10天
2020年9月2日

Not one function worked for me. Support promised to answer, but they only wrote "we will answer you". I will look for another app

Kitchen Steel
美國
使用應用程式 2天