评论 (30)

整体评分
4.3
每个评分等级的数量
  • 93% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 3% 的评分是 2 星
  • 0% 的评分是 1 星
2025年5月15日

If you have a large subscription base to migrate, I would be cautious to use this app. I still have unresolved issues of their platform not triggering properly even after 6 weeks later, which they are still working to resolve. Also they were just acquired, which was unfortunate timing. Scared for the future and will be migrating away at the end of the year.

1915 Farm
美国
大约2个月 人在使用应用
Recurly, Inc.已回复 2025年5月28日

Thank you for your feedback. We understand that migrating a large subscriber base can be complex, and we regret that you encountered an issue during the process. Our team has been actively addressing the concern, and we're glad to have a solution now in place. We appreciate your collaboration throughout.

Our recent acquisition by Recurly marks an exciting milestone, bringing expanded resources, a broader roadmap, and enhanced tooling to support our customers’ growth. We look forward to continuing to support your business.

2024年1月24日

We have loved working with the Prive team- a great subscription app choice!

Scentiment
美国
大约1年 人在使用应用
2023年11月16日

Transitioning from our previous platform, Prive stood out with its human-centric approach and advanced features. The onboarding process was smooth and the Prive team's responsiveness has been outstanding.

The user-friendly experience for both merchants and customers has made managing subscriptions a pleasure. The guidance and strategy provided by Prive have played a crucial role in our growth, and the robust data at our fingertips empowers our business decisions.

In a nutshell, Prive has been a game-changer for us. If you're considering a switch, we highly recommend it.

Terra Kaffe
美国
8个月 人在使用应用
2024年3月29日

Doubled subscriptions in two months with Prive. Easy implementation and great results, couldn't ask for more.

Tiiga
美国
8个月 人在使用应用
编辑时间:2023年8月10日

We are really excited that we found Prive. The integration into Shopify was a seamless one. Big shout out to our account manager Kai. She was easy to work with and held our hand throughout the process. I highly recommend Prive for those with a subscription model business.
Everything in life (& business) should be this easy!

WellCapped
美国
7个月 人在使用应用
Recurly, Inc.已回复 2023年8月3日

Thank you so much for your feedback- so sorry you were looking for a phone number. While we don't have a call center currently, all of our clients have dedicated contact information for each individual customer success manager. If you have any issues, please do not hesitate to contact your CSM directly and we will respond ASAP. I know our team has since reached out to assist, but do let us know what features you are looking for and we will be so delighted to help. We are dedicated to making sure your positive experience is sustained and hope we can make up for the frustration you experienced today.

2024年1月22日

An amazing app and team! The backend of the app is easy to use, simple, and very customer-forward. The Prive team is also incredible! They helped us launch in the middle of a site redesign, and we couldn't be happier with our choice to transition from the larger subscription platform.

Highly recommend Prive - you won't regret the transition!

KORA Organics
美国
7个月 人在使用应用
2024年1月19日

It is a very complete subscription system! It would be great to have a department with a more European timetable for meeting times.
Otherwise great!

Nomad Coffee
西班牙
6个月 人在使用应用
Recurly, Inc.已回复 2024年1月23日

Thank you so much, Nomad team, for the feedback!! Super appreciated and noted!

2023年4月11日

It's been great working with the Prive team - they have been very adept at understanding the complexity in our subscription offering and have created a product that is significantly superior to other subscription vendors that we have previously worked with. Would recommend Prive to any business looking to build out a subscription offering.

Nutrition Kitchen HK
香港特别行政区
6个月 人在使用应用
2023年7月13日

Prive as product has been an outstanding fit for our business. We migrated from an internally built custom subscription app. Prive has enabled our business to scale and optimize subscriptions.

From a team standpoint, I cannot say enough good things about the team. From the sales process to onboarding we were always met with personable and accountable team members.

Tiny Organics
美国
5个月 人在使用应用
Recurly, Inc.已回复 2023年8月3日

Thank you so much Tiny Organics team! You are such an amazing team to work with and we are thrilled to be here for this next phase in your growth journey!

2024年1月19日

We just launched a new brand and decided to give Prive a shot. So far we are a month in and our subscriber base is continuing to grow, so obviously this app works!

Kushi
美国
4个月 人在使用应用
Recurly, Inc.已回复 2024年1月23日

Thank you so much for the feedback- excited to keep that growth journey going!!