
Recurpay: Subscriptions app
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10/10 they have great and speedy customer service and the learning curve is low. It's also easy to customize your subscriptions. Highly recommend this app!
We switched from Recharge to Recurpay a couple weeks ago. So far everything is working as expected. We had some hiccups in the transfer due to issues on the Recharge side, but Recurpay did a great job of handling everything. The chat support is fantastic. They reply promptly and the agents either know the answers or can get them very quickly.
I'm giving 4 stars because I would like the ability to sort subscriptions by next order date, as this helps us with planning.
It's also is a challenge that we can't update payment information or create new orders and enter payment manually within Recurpay as we could in Recharge. I understand this is because of how payments are processed, but it does create a roadblock for us when helping our customers.
All in all, it's much better and cleaner than Recharge as it doesn't create duplicate listings and, so far, it always functions as intended without a bunch of random glitches.
All because of their customer care. I have never had chat sessions that were so helpful. Sinchain was amazing and so informative during my onboarding! I had every question answered in minutes in extremely easy-to-understand directions. I'm super impressed and look forward to working with Sinchain and Recurpay toward a successful endeavor! Thank you Sinchain!
Recurpay, you guys are amazing!!! The app is perfect and the integration was so seamless and when I had a personal question you guys where fast and so helpful and provided a service that was absolutely the best!!!!
Really really pleased with this function in the website and with this app. I can 1000% recommend it!!
Rose
This app is super user friendly and the customer support is AMAZING! Sinchain helped me get my subscription plans up and running in no time! I highly reccommend this app!
I've spent months trawling through all the subscription apps for Shopify looking for that perfect blend of customer service bolted on to a slick, well-built app; that's what this is; honestly one of the best digital customer service experiences I've had, thanks SinChain!
So far, a seamless integration. Online support/help/answers is instant for us (UK based), and we have loaded the app, and were ready to sell subscriptions in a matter of minutes. Now our customers can set up weekly/monthly/quarterly and annual subscriptions on check-out. RecurPay does the rest - all via our shop.
The app itself has a nice interface, handles subscriptions effortlessly, and plays well with Shopify. The customer service is absolutely AMAZING! Definitely give this app a try!
Really great service. Very kind and understanding. Great meme game. Very happy overall. Sounds like you have a great team!
Very helpful team in assisting with my product issues. Their team was responsive to my every queries