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I un-instaal this application. but once I have done guess what, its now showing in my site! its now showing in all pages!!! don't install don't know how to fix this gar..ge.
Hi oh, Wanted Studio team,
Our team reached out the same day with a fix ready to go but never heard back. Without store access we could not diagnose what was causing it, but we were fully prepared to resolve it immediately.
The platform has come a long way since 2022 and if you ever want to give Recurpay a fresh start, we are at help@recurpay.com.
Shubham | Merchant Happiness Team, Recurpay
Hi team Aki,
A 1-star rating with nothing to go on is tough for us. Something clearly went wrong and we never got to fix it. The platform and onboarding support have come a long way since then.
If any part of you is open to it, reach out on live chat or at help@recurpay.com and we will make sure it is a completely different experience.
Shubham | Merchant Happiness Team, Recurpay
Hi Suneli Valley team,
8 hours is not enough time to see what Recurpay can do, and leaving without reaching out meant we never got the chance to step in. That gap is on us. Issues at that stage are almost always setup related and take minutes to sort with our team. If curiosity ever brings you back, we will make sure the first 8 hours look nothing like what you experienced.
Please feel free to connect with us at help@recurpay.com
Shubham | Merchant Happiness Team, Recurpay
