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I just wanted to give a shout-out to Sinchan from Recurpay for their amazing customer support. I recently started using their subscription plan app for my Shopify store and had a couple of questions about the setup. I reached out to their support team and man, and they were fast and professional I got a response within minutes and they were able to help me with everything I needed. I was blown away by their level of professionalism and expertise. If you're looking for an app to get more subscriptions for your Shopify store, check out Recurpay
I did not see an option to add entire collections to the subscription plan. I found it to be way too time-consuming to add each individual product to the subscription plan, especially since you have to create multiple plan types in order to achieve a tiered subscription. For example, you have to set up one plan for a monthly subscription, a separate plan for a 2-month subscription, and then a third plan for a 3-month subscription. Each plan requires you to add each product manually -- again, there was no option to add entire collections to the plan -- which took WAY too much time. Not worth the effort when other apps allow you to create a tiered subscription right out of the box, and allow you to add entire collections in one click.
Very happy with the treatment and help that I got, Sinchain was friendly as well as competent and effective. Great customer service!
Literally the best customer service I've ever had in life by Sinchain!!! They stuck with me for more than hour and answered every single question. I highly recommend Sinchain; they deserve a raise! Excellent service. I now will only use this app just based of how well I was treated.
Gurpreet is excellent, his knowledge his behaviour was the best. Thanks to him for everything. Recurpay will be messaged to all my friends going forward
Me encanto la aplicación en lo que la entiendo solicite ayuda en el chat y muy amable me ayudaron a trabajar con la aplicación. Muy servicial y eran la 1:00 am en Puerto Rico y me ayudaron mucho .
App works great, easy to use and awesome quick costumer service. Needed some help with modifications for our custom theme and got help within few minutes! 5/7 would recommend.
So far so good! Customer service was excellent and really great to chat with. Helped me out a lot with the set up!!
It's really the best application I've ever tried in all Shopify applications, I don't know why I didn't try it before, I felt like I lost a lot and I didn't use this wonderful application, which literally solves all subscription problems, and provides features that other applications do not provide, and to be honest, we don't want We have to pay exorbitant sums for that, and this application has very reasonable prices. As for customer service, it is something beyond the imagination of wonderful capabilities, rapid response, and unlimited support, especially Sinchain, with whom I spoke now on live chat, and he stayed with me for a long time, and he made all the settings and plans for me himself and with ease And speed and very elegant dealings, thank you my friend and I am happy to join your wonderful application, I strongly recommend it to all shop owners who are looking for subscription services.
Grym support! Fick hjälp med att byta designen och storleken så det anpassades både till webb och mobil.