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I used the app to set up 2 subscriptions. I had trouble removing the add to cart option and Sinchain got it figured out in 10 minutes!
Recurpay has a really good support process and has an amazing team. The onboarding process was really smooth and easy.
Response was prompt and someone was with me within a minute. Sinchain answered all my questions and fixed up all the minor issues like interface colours to match my website. The app is seamless. It will automatically create the following order and charge the customer shipping on each order. It is also immediately viewable on Shopify orders.
The app works like a treat. The service is outstanding. I highly recommend it!
Gurpreet helped us onboard and did a great job at that. He not only explained the features thoroughly, but also gave meaningful insights to make customer journey better. He went above and beyond to make the onboarding successful.
So far, so GREAT!! I was housing my subscriptions in an outside service but bringing it together with my website will be amazing!! I am very impressed so far! And the customer support was top notch!!
I was leary about trying another subscription app after the last one failed me..SO I did some research online and saw that Recurpay was listed in the top 5. SO I tried it. Was a little confused so I reached out to the chat service (it's 2am where I am located) and they responded. SinChain was my rep who helped me and he/she was AWESOME! Not only did they help, they understood exactly what I needed and instead of just blowing me off or keeping me waiting he asked me a few questions and set up my subscriptions the way I wanted. All within about 10 minutes. So if you are his boss reading this, take him to lunch and give him a raise! If the app is no good, I will come back and let you guys know, but with the customer service I just received, I am going to say it is probably a great app too. Thanks and I hope this review helps someone else who is unsure.
Easy to use, clean layout. Even if you can't figure out somethings, the tech support will be there to help you resolve your issue right away.
Decided to try this app out as our current subscription app was charging an arm and a length for a very basic service. Recurpay was so easy to install and the onboarding assistance was incredible. They were able to migrate all information from my old subscription app and made sure we were setup for success on day one! Cannot recommend them enough!
Customer service was brilliant , Sinchain was very helpful! Lets see how the app works once we have subscribers :)
Hey Guys,
This is a really helpful subscription app available in Shopify. Most of the useful features available in the free plan. Their onboarding and support team are really amazing to work with. Received a through guide to set up our account.
Highly suggested for all brands. Nothing to hesitate about.