Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust functionality, and exceptional customer support. They find it easy to manage subscriptions, offer free trials, and set up tiered plans. The app is praised for its reliability and seamless integration with Shopify. The live chat feature and support team are often commended for their prompt assistance and professionalism. Some merchants also appreciate the team's willingness to provide custom work at no extra cost.

September 26, 2023

this is great tool if you want subscription to be added to your products. the support is unparalleled. whenever I use the live chat I get immediate response. I recommend it <3

waterbloom
Canada
10 months using the app
August 24, 2023

I can't say enough great things about RecurPay, the outstanding Shopify app by Sinchain. As the owner of Ommynom, I've had the pleasure of experiencing their top-notch service firsthand. Not only does RecurPay seamlessly handle our subscription billing needs, but Sinchain's team is incredibly responsive and proactive.

They went above and beyond by swiftly addressing a currency conversion hiccup with our products. Their quick response and efficient resolution of the issue showcase their dedication to customer satisfaction. With RecurPay, our subscription billing process has become a breeze, thanks to its user-friendly interface and robust features.

Sinchain and their team's commitment to excellence truly sets RecurPay apart. It's a game-changer for businesses like ours at Ommynom, and I wholeheartedly recommend it to any Shopify store owner looking for a reliable subscription billing solution. Kudos to RecurPay and Sinchain for making our experience exceptional!

OmmyNom
United Kingdom
5 months using the app
August 27, 2023

Here is a summary of my experience and why you should use recurpay as your subscription app:

1. Easy to setup
2. All important features integrated
3. Simple language adaptions
4. Very fast and professional customer support

Last but not least
5. Affordable pricing
6. Competing apps don't compare...

Daily Fresh
Netherlands
3 months using the app
May 24, 2023

when I needed help, they were happy to help, and even offered to fix something on my site I couldn't figure out. I didn't even ask! :) They were great, and super helpful. I definitely recommend, for sure.

EarthRoast Coffee
United States
9 months using the app
July 12, 2023

What got me to write this review is the awesome customer service, but they also have just the right plan for my specific needs and top notch features.

You really can't go wrong with these guys.

Coffee Quest
Romania
5 months using the app
September 29, 2023

I love this App, the support team are AMAZING and so responsive. They will help you do everything you need and are so lovely to work with.

The Mayan Wisdom Project
Germany
4 months using the app
November 22, 2023

the best service

BioTurmric
United States
About 1 month using the app
Edited April 24, 2023

I recently had the opportunity to try out the App plans and while I found the pricing to be a bit on the expensive side, I must say that the customer service was truly exceptional.

The representatives were incredibly helpful and went out of their way to ensure that I was completely satisfied with the service. They were knowledgeable about the product and were able to answer all of my questions promptly and accurately.

Overall, I would highly recommend the App. While the pricing may be a bit expensive, the level of support provided by the team is truly exceptional.

TextGPT
United States
4 months using the app
September 14, 2023

The customer services is so helpful! Quick response, thorough explanation and always provide me effective solution to fix the problem!

I really appreciate the aidance of Sinchain

MH Pro
Hong Kong SAR
About 1 month using the app
May 2, 2023

This has been a great experience so far! It has taken me less then 15 minutes to set up and it integrated with my site very well. I had a couple of questions for the live chat. My questions were addressed in less then 5 minutes. They also offered other suggestions to help bring more success. Support was extremely friendly and helpful. Can't recommend enough!

Hendrich Coffee Co.
United States
2 months using the app