Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust functionality, and exceptional customer support. They find it easy to manage subscriptions, offer free trials, and set up tiered plans. The app is praised for its reliability and seamless integration with Shopify. The live chat feature and support team are often commended for their prompt assistance and professionalism. Some merchants also appreciate the team's willingness to provide custom work at no extra cost.

September 29, 2023

I love this App, the support team are AMAZING and so responsive. They will help you do everything you need and are so lovely to work with.

The Mayan Wisdom Project
Germany
4 months using the app
September 14, 2023

The customer services is so helpful! Quick response, thorough explanation and always provide me effective solution to fix the problem!

I really appreciate the aidance of Sinchain

MH Pro
Hong Kong SAR
About 1 month using the app
June 1, 2023

This is the customer service that start up-and-learning clients dream of.
Super fast - attentive - and not to mention friendly with a healthy sense of humor! Sinchain has stellar programming on-the-spot skills. My 3 issues were solved in under 15 minutes. That means I could redirect my customers quickly as well - which makes my team look good :)

Thank you Recurpay for the balanced designer panels, the follow-up questions answered via email when I lost my connection, and your live and swift problem-solving attention!

réelle
United States
4 months using the app
Edited July 13, 2023

I would give more stars! Very easy to use app bit as a first timer on Shopify the customer service was something ive never experienced! they logged into my store and customised what I needed and got me started. So quick and easy. Highly recommend.

FlowBrew
United Kingdom
3 months using the app
August 17, 2023

10/10 app and 10/10 customer service. Sinchain helps me through every theme update and modification I need. Setting up subscriptions on my store could not have been easier - I am honestly incredibly impressed with this app.

Genetic Labs Australia
Australia
4 months using the app
November 22, 2023

the best service

BioTurmric
United States
About 1 month using the app
Edited January 16, 2024

Absolutely 5 Stars for me! The customer service is nothing like I've ever experienced before! Absolutely fantastic! Thank you for an amazing app and support! I cannot wait to grow with you guys!

LITTLE BITS BOX
United States
5 months using the app
Edited July 5, 2023

I would like to thank the team behind the 'Recurpay Subscription App'. The team has been fantastic and helpful, I required many adjustments as it wasn't your run-of-the-mill subscription, but they made it happen. They were friendly and professional, I would recommend using this app if you plan to sell subscriptions, not only does the app work flawlessly, but it's the support driving behind the app; is what you will appreciate the most. 110% support and satisfaction. The app works perfectly, we couldn't be happier. I completely recommend this app.

Vehicle Insights
Australia
2 months using the app
July 5, 2023

We have over 300 accounts that needed to be transferred over from our previous subscription app. Once that was done, everything has gone smoothly minus a couple expected hiccups with orders/accounts. But they were quick, easy fixes. We like that they solely focus on subscriptions and are able to give the attention needed. We are looking forward to working with RecurPay, and continuing to help each other grow!

Mighty Missouri Coffee Co.
United States
About 2 months using the app
May 26, 2023

The software does exactly what we need it to do. Even with our complex needs. What make this solution 5 stars is the great support that comes with the great software.

Rakanda Gold Coffee
United States
5 months using the app