Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, seamless integration, and user-friendly interface. They value its live chat feature, customization options, and subscription billing capabilities. Exceptional customer service, particularly from an agent named Sinchain, and the ability to handle international currencies are also praised. Merchants find it affordable and beneficial in boosting sales. The smooth migration process from other services and the quick issue resolution by the support team are additional highlights.

May 26, 2023

The software does exactly what we need it to do. Even with our complex needs. What make this solution 5 stars is the great support that comes with the great software.

Rakanda Gold Coffee
United States
5 months using the app
July 18, 2023

had a small color issue I couldn't figure out so I contacted customer support which sorted out the issue within minutes
very helpful Would recommend !

Man Made Co
Australia
2 months using the app
Edited September 15, 2023

I can't fault this app. Not only is it easier to use than others, it's well laid out and you can find what you need. The help they give is 2nd to none! The response time is very short and they help immediately talking in a language that's understandable (not developer talk). I couldn't recommend this app highly enough! If I could give Sinchain 10 stars I would.

Pegasus Unique Pets (PUP’S)
United Kingdom
3 months using the app
August 27, 2023

amazing looking app and amazing help from there support, couldt be happier really helped me customize it to be exactly what I wanted

My Store
United Kingdom
About 1 month using the app
October 31, 2023

Excellent customer service - super helpful!

Gravity Cellars
New Zealand
5 days using the app
May 8, 2023

Amazing app and even better customer service! I was helped through every questions I had. Process was easy and seamless

LuxeMED
Australia
7 months using the app
August 31, 2023

Absolute breeze working with these guys - understood the task immediately and in less than 20 minutes we were up and running :) Thank you!

Beyond Wireless
South Africa
2 months using the app
August 22, 2023

Great support team, fixes issues quickly with little to no hassle. Would recommend!
The app is the best one I have tested and would not consider another one.

Warrior Blueprint
Canada
3 months using the app
July 21, 2023

Great tool! Helpful support and it just works right out of the box. I also appreciate that you can setup free trials for subscription services

Cavelit
United States
25 days using the app
October 27, 2023

10/10 to the support, really appreciate Sinchain very helpful and technical guide.

Gemmére
United States
8 days using the app