Reviews (491)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for its reliable subscription management, reducing churn by 60% and boosting retention. It offers features like analytics, customizable plans, and an AI design generator. The app is praised for its smooth setup, intuitive interface, and seamless integration. Customer support is commended for exceptional service and handling customization efficiently. Merchants recommend it as essential for enhancing e-commerce subscription services, citing its positive business impact.
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App had so many bugs, lost me a few customers. It stopped charging some customers randomly, or charged them alot more - which caused outrage for them. Only reason I will give this a 2 star is that the support team was good, but until the app bugs are fixed and due to losing money/subscribers as it didnt work (Did not get any compesantion for this) - I will give it 2 stars.
Hi JJ&G's Health team,
Thank you for taking the time to share your experience. We're glad our support team was helpful, and we genuinely regret the billing challenges you faced.
Over the past months, we've invested heavily in improving our platform's reliability and billing accuracy. We've learned from issues like yours and are committed to preventing them in the future. Our merchants are now experiencing a much more stable platform.
If you'd be open to revisiting your experience with us, whether through another trial or simply to see the updates we've made, we'd be grateful. Should you find that your experience has improved, we'd genuinely appreciate you considering an update to your review to reflect that.
We're always here to support your success.
Best regards
This app is extremely laggy and we have had a variety of issues with orders actually being placed automatically. Screen load times take upwards of a minute.
