RecurrinGO! Subscriptions App

RecurrinGO! Subscriptions App

Anmeldelser (231)

Samlet bedømmelse
4,5
Antal pr. bedømmelsesniveau
  • 83 % af bedømmelserne er på 5 stjerner
  • 7 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 7 % af bedømmelserne er på 1 stjerner
26. oktober 2024

I had this app installed simply to test out subscription services. It was installed for 4 years then randomly this year they started charging me $19.95 a month for having it installed unused. Very poor.

Vida Spring Raw
USA
Cirka 4 år bruger appen
FINLOOP SOLUTIONS LLC svarede 1. november 2024

Hello,

Thank you for sharing your feedback. We’re sorry to hear about the unexpected charges, and we completely understand your frustration.

We’ve reached out to you directly ...

25. juli 2024

One day the app doesn't work anymore. Always send this error: errors/app_permissions?error=eyJlcn... and i have all credentials to use it.

The worst, RecurrinGo don't have a communication channel to talk about this problem. If i can give you -10 star ill do it.

Home Luxury Scents
USA
Næsten 2 år bruger appen
FINLOOP SOLUTIONS LLC svarede 19. september 2024

Thank you for your feedback, and we sincerely apologize for the frustration you've experienced with our app. We want to clarify that we do have support channels available — ...

13. april 2024

This app is shady. I was using a free version and after a while they automatically opted me into a paid version, their justification being that I was notified through a newsletter (which I never saw). Not worth it. They clearly pump up their positive reviews with obvious generic 5 star reviews. Avoid shady companies that use these practices.

Space Time Coffee
USA
Mere end 3 år bruger appen
FINLOOP SOLUTIONS LLC svarede 2. juli 2024

Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We ...

9. maj 2024

Awful business ethics of the people behind this app. As others have stated, I was on a free plan and without my approval they switched my account to a paid subscription without proper notice.

They promised in an email after the change, that any requests to revert back to a free plan would be promptly processed. However, 2 weeks and 2 email requests later, they ignored the request. I have reported ...

TERRA
USA
Mere end et år bruger appen
FINLOOP SOLUTIONS LLC svarede 2. juli 2024

Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We ...

3. juni 2024

Do not use. Unauthorized charges to my card. Not sure if the app was sold around March but I was a client for 2+ years. In March 2024, things changed with this company. Beware. Support doesn’t reply to claims.

Yogatation
USA
Mere end et år bruger appen
FINLOOP SOLUTIONS LLC svarede 2. juli 2024

Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We ...

Redigeret 29. september 2022

This app caused absolute chaos in our store. I will never touch an app from this irresponsible, incompetent developer again. We are a substantial store with over 30K customers. This developer kept making erratic changes to the app's work flow that created utter chaos on our end. The app suddenly dropped the unsubscribe-link in app-generated emails. This caused lots of inbound customer service ...

Breadvillage
USA
Mere end 4 år bruger appen
Redigeret 9. juli 2024

Update: This used to be a free app, which sadly it was never deleted! I just found out they have been changing me $19 for MONTHS!!! Stay away from this!

This APP does not work anymore. The app page in control panel goes in a non-stop refresh loop. I have tried to contact support for more than a month with no response yet. App does not even works in the example store they advertise in this page. . ...

Korean Fairy Skin Care
USA
Mere end 3 år bruger appen
FINLOOP SOLUTIONS LLC svarede 1. marts 2021

Thanks for your feedback and sorry that you've faced inconvenience. We tried to contact you via email regarding this case but didn't receive a response yet. Please drop us a ...

16. marts 2021

I tried to use the app after the configuration process it doesn't show on the product page, so my customers can't subscribe to my products

Cacao Hunters
Colombia
Næsten 3 år bruger appen
FINLOOP SOLUTIONS LLC svarede 17. marts 2021

Thanks for your feedback and sorry that you've faced such difficulties and inconvenience. We tried to contact you via email in order to help but didn't receive a response yet ...

4. maj 2022

It works ok, but you can't export your data of, say, "active subscribers". It also wont notify the merchant upon subscription cancelation. They say to look and cancel the memberships by hand after they payments stop. Not very scaleable and need to switch to another sub app (and reset up our current subs, I would pass on this one...)

Reinventing the Tattoo
USA
4 måneder bruger appen
FINLOOP SOLUTIONS LLC svarede 4. maj 2022

Sorry that you've faced inconvenience and lack of functionality. We are currently working on the app's improvement, thanks for your suggestions!

8. januar 2022

This app did not provide me with what I needed. The customer service was horrible. She talked to me like I was an idiot and didn’t even help with the actual issue…. I tried my best to work with the app but I ended up deleting it after the trial. I didn’t have any subscribers yet, so I didn’t use it because I couldn’t get it set up correctly. I asked them would I be charged and they said no, I ...

Dazzle Diva 5 Online Store
USA
2 måneder bruger appen
FINLOOP SOLUTIONS LLC svarede 10. januar 2022

Thanks for your feedback. We are really sorry that you've faced such bad experience.
The thing is that the app was removed on 66th day of usage while it provides only 60 days ...