RecurrinGO! Subscriptions , 207 reseñas
Refinar
-
Por calificación
super service dommage tout en anglais il n'y a vraiment rien pour faciliter la vie des français sur shopify decidemment
I tried to install this app, then decided to go with another one. But after I uninstalled this app, it left a bunch of JUNK CODE at the bottom of my web pages and this code is displayed below the footer in all my pages!!!! PLEASE do not use this app. UPDATE 1: There were 5 files left behind by this app even after it was uninstalled. I was able to comment out the code in all these files and temporarily fixed the issue. BUT, a more permanent solution is required.
UPDATE 2: I upgraded the review to 2 stars because the customer rep contacted me right away and sent a link with details on which files need to be deleted from the theme.
Thanks for your feedback. We would kindly inform you that the app can't remove its code itself since it's already uninstalled from the store, so the app has an FAQ article on what should be done after uninstallation. Also, it's pretty weird that some code was displayed on the storefront since it can't happen by itself. We would be glad to investigate, but it not possible now, unfortunately.
Anyway, we are sorry that you've faced inconvenience. Please feel free to contact us 24/7 in case of any issues.
Not a recurring payments app. It simply sends an email to your customers each month and makes your customers go to the site and checkout. What is the point of a subscription if you have to go to the site and checkout anyways?
Thanks for your feedback. I would kindly inform you that we have updated the app so now it has a feature to charge customers automatically!
I tried this app but was not for me, deleted it but it has infected my store. The selections etc doesnt go away. very shitty
Thanks for your feedback and sorry for such inconvenience. We tried to contact you via email in order to help but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!
Important note - Customers will not be automatically charged, this just sends a weekly or monthly email with a link to an invoice.
We have updated the app so now it can charge customers automatically!
easy and simple to use but DOES NOT ALLOW AUTOMATIC BILLING - which is the entire point of a subscription. The customer simply gets an invoice emailed. its just a form and email scheduler that goes back to your checkout process every time. probably took them a week a code it.
UPDATE: We have updated the app so now it has a feature to charge customers automatically!
Hello!
Thank you for your feedback! The app is connected with invoices only and we're clearly informing our customers about that. We've also contacted you via e-mail to find a solution for the situation.
Looking forward to your reply!
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.