Note globale
4,5
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
Modifié le 17 février 2020

Great app. Installed and immediately received subscriptions to the site. And, Best customer service ever! I reached out and received a response within minutes. Only small wish is for a way so sign up for an annual subscription directly from within the app.

dOSA Natural Skin Care Products
États-Unis
13 jours d’utilisation de l’application
ITECOM LIMITED a répondu 10 mars 2020

Thanks for your feedback! It's highly appreciated :)
Don't hesitate to reach out to us in case of any difficulties!

22 septembre 2021

It works right within the Shopify interface, very very easy. When I installed it, I was surprised how quickly it worked.

Flanders Fields Ltd
États-Unis
Environ 10 heures d’utilisation de l’application
Modifié le 6 septembre 2020

This is a good alternative for subscription sites with minimal inventory. It does not automatically charge the customer, it only emails them a renewal notice and then they must accept the reorder. It also does not allow you to combine discount codes (which is standard on Shopify) and you cannot provide an additional incentive on a first order and make subsequent orders a lesser discount. Overall though, the App is good. It may not fit eveyone's needs, but at least you can try it out with the Free Plan. I recommend it!

UPLEAFS
États-Unis
8 jours d’utilisation de l’application
ITECOM LIMITED a répondu 4 septembre 2020

UPDATE: We have updated the app so now it has a feature to charge customers automatically!
Thanks for your feedback! We are working on the app's improval and feedback like yours helps us to become even better!

30 avril 2021

Scheint auf den ersten Blick gut zu funktionieren! Die Einrichtung war recht einfach. Lediglich die Sprachübersetzung könnte besser sein.

Muudle
Allemagne
6 jours d’utilisation de l’application
ITECOM LIMITED a répondu 24 mai 2021

Vielen Dank für Ihr Feedback!

24 mars 2022

Leaves a bunch of code when removing the app. When asking the developers they claim it's not theirs, however even the sheet names have their company name on it. Crazy!

KatzenRobo
Lituanie
7 jours d’utilisation de l’application
ITECOM LIMITED a répondu 24 mars 2022

Thanks for your fedback. We have checked all the conversations with you and, unfortunately, wasn't able to find any requests of leftover code removal. We've sent you an email message in order to clarify the issue and help if needed.

22 octobre 2022

Excellent customer service by Ksenia! She very patiently answered all my questions and help me set up the app on my store. Expecting great things! :)

Studio56Boutique
Canada
Environ 5 heures d’utilisation de l’application
ITECOM LIMITED a répondu 24 octobre 2022

Happy to hear that you had such a great customer service! :) We will pass on your feedback to Ksenia and the rest of our support team, it will mean a lot to them.

18 septembre 2020

Not a recurring payments app. It simply sends an email to your customers each month and makes your customers go to the site and checkout. Shame on them, make us loose time and money

BIJOUX SENSATION
États-Unis
2 jours d’utilisation de l’application
ITECOM LIMITED a répondu 21 septembre 2020

UPDATE: We have updated the app so now it has a feature to charge customers automatically!
Thanks for your feedback and sorry that invoicing didn't meet your needs. Anyway, we've tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience. Hope to hear from you soon!

12 janvier 2021

This was the most frustrating experience. I tried to make simple revisions, but couldn't because of a glitch in their interface. I spent the better part of a day trying to get this right but couldn't, eventually removing it altogether.

Exact Nature Botanicals LLC
États-Unis
1 jour d’utilisation de l’application
ITECOM LIMITED a répondu 13 janvier 2021

Thanks for your feedback and sorry that you've faced such difficulties and inconvenience. We tried to contact you via email in order to discuss this situation but didn't receive a response yet.
Please drop us a line at your convenience.
Hope to hear from you soon!

18 janvier 2021

After unknowingly downloading Recurring Orders for the second time, I was immediately adjusted to a paid plan. As I was completely unaware that this was my second time, I contacted the customer support and they were understanding and refunded my invoice and put me on the trial. THANKS!

KiezKiste
Allemagne
Environ une heure d’utilisation de l’application
ITECOM LIMITED a répondu 18 janvier 2021

You are more than welcome! Please feel free to contact us 24/7, we are always glad to help :)

13 avril 2022

Just installed the app. Had some issues with it working with our Theme. Support was AWESOME - Alexander stepped right up and had it working in minutes.

Eban’s Bakehouse
États-Unis
Environ une heure d’utilisation de l’application