RecurrinGO! Subscriptions

RecurrinGO! Subscriptions

Avis (224)

Note globale
4,4
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
8 août 2017

Thank you we've been looking for this kind of app for our subscription business!

Stylegenietrial1
Philippines
4 jours d’utilisation de l’application
27 septembre 2019

Does it charge twice per month? i have installed this app twice a day after trial peroid has been expired. how to stop subscription?

Lanjaron Arabia Distributor
Émirats arabes unis
4 jours d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 27 septembre 2019

Hello!
The app charges customers for every month after the trial's period expiration, if there was incorrect charge, please contact us via live chat or e-mail, so we could find a solution for this situation.
By the way, thank you for your 5-stars review :)

9 juillet 2018

Great customer service! This app is great for those just starting their subscription service.

Exhale Lifestyle
Canada
2 mois d’utilisation de l’application
8 janvier 2022

This app did not provide me with what I needed. The customer service was horrible. She talked to me like I was an idiot and didn’t even help with the actual issue…. I tried my best to work with the app but I ended up deleting it after the trial. I didn’t have any subscribers yet, so I didn’t use it because I couldn’t get it set up correctly. I asked them would I be charged and they said no, I wouldn’t, because they caught it in time….Well….GUESS WHAT I GOT THIS MORNING!!!! A charge from them! HORRIBLE JUST HORRIBLE!!!

Dazzle Diva 5 Online Store
États-Unis
2 mois d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 10 janvier 2022

Thanks for your feedback. We are really sorry that you've faced such bad experience.
The thing is that the app was removed on 66th day of usage while it provides only 60 days free trial.
Anyway, no worries, we've requested a refund for you.
Also, we tried to contact you via email but didn't receive a response yet, please drop us a line at your convenience.

8 septembre 2022

Works as expected. So far so good! We're going to keep using it so that's a good thing. We love apps that do what they say.

Utah SEO OG
États-Unis
3 jours d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 12 septembre 2022

Thank you for your positive feedback! We're delighted to hear you are enjoying the app.

Modifié le 13 août 2021

This is great subscription app and the team provide amazing customer support. This app is way easier to integrate than the other subscription apps, and much more cost effective.

Genie Drinks
Royaume-Uni
3 jours d’utilisation de l’application
7 septembre 2017

Love the idea of the recurring payment. Would love it even more if I could create a recurring payment using "offline" products to send to my wholesalers and retailers with standing orders.

Fancy Free Shop
États-Unis
Environ 2 mois d’utilisation de l’application
Modifié le 22 février 2023

I tried the Basic subscription for 2 days and I got charged a month later even though I was supposed to have a 14-day free trial. I reported the error, they identified the issue and not only refunded my money back, but also offered me their services for 1 year for free for the inconvenience caused.
Impressive customer care relationship. Thanks, guys.

Diligent Duck
Pays-Bas
2 jours d’utilisation de l’application
12 avril 2021

Highly recommend. Great app! only subscription app I could find that you don't need Shopify Payments to use!

Fallopian Tube Formula
États-Unis
2 jours d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 24 mai 2021

Thanks for your feedback, it's really appreciated :)

13 avril 2021

I received unauthorized charges for this on my bill and I am unable to contact anyone. There is no billing history within the app, and I never even used it.

The Juice Box Company
États-Unis
Environ un mois d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 13 avril 2021

Thanks for your feedback and sorry that you've faced such inconvenience. Unfortunately, we didn't receive any emails/chats or calls from your side :(
We tried to contact you via email in order to help but didn't receive a response yet.
Please drop us a line at your convenience.
Hope to hear from you soon!