RecurrinGO! Subscriptions

RecurrinGO! Subscriptions

Avis (223)

Note globale
4,3
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
20 mai 2024

IIya was amazing !!! She fixed everything in minutes and saw more things that she could fix and fixed that too !!! Just the best, thank you!

CleanFace
Canada
Presque 2 ans d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 27 mai 2024

Thank you so much for your review! Ilya is pleased to receive such positive feedback. If any assistance is required, our team is always happy to help.

3 juin 2024

Do not use. Unauthorized charges to my card. Not sure if the app was sold around March but I was a client for 2+ years. In March 2024, things changed with this company. Beware. Support doesn’t reply to claims.

Yogatation
États-Unis
Plus d'un an d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 2 juillet 2024

Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have

9 mai 2024

Awful business ethics of the people behind this app. As others have stated, I was on a free plan and without my approval they switched my account to a paid subscription without proper notice.

They promised in an email after the change, that any requests to revert back to a free plan would be promptly processed. However, 2 weeks and 2 email requests later, they ignored the request. I have reported this app to Shopify, as this is a violation of their terms.

TERRA
États-Unis
Plus d'un an d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 2 juillet 2024

Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have

13 avril 2024

This app is shady. I was using a free version and after a while they automatically opted me into a paid version, their justification being that I was notified through a newsletter (which I never saw). Not worth it. They clearly pump up their positive reviews with obvious generic 5 star reviews. Avoid shady companies that use these practices.

Space Time Coffee
États-Unis
Plus de 3 ans d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 2 juillet 2024

Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have

21 mai 2024

Fast and helpful support. Problem was solved. Thx and regards J

K2 MedicalCare
Allemagne
Presque 2 ans d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 27 mai 2024

We greatly appreciate your review! Ensuring your satisfaction is our top priority.

28 février 2024

Super responsive customer support despite my many points where I was difficult.
The application perfectly meets my expectations.
Simple, fast and effective.

aussek
France
9 mois d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 27 mars 2024

We appreciate your review! Glad our support was helpful and the app met your expectations. Thank you!

Modifié le 12 août 2024

The absolute best. Reliable, simple, and most importantly, absolutely excellent customer support. Easily our best app/partner. Very impressed and certainly a long-term partner for us.

Evolved Greens
États-Unis
Environ 2 ans d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 24 janvier 2024

Thank you so much for taking the time to leave an excellent rating and for choosing RecurrinGO to power your subscriptions! We really appreciate your business, may it thrive even more. 😊

4 avril 2024

This is a really great app and easy enough to use. The one major draw back is that any subscription discount offered is deducted from the current price displayed, regardless if that product is already on sale. So the net-effect is you're forced to give up the subscription discount plus any other discount you're offering on the product. It can be messy and costly, so be cautious of that.

What should really happen is the subscription discount should be calculated on the compare-at-price (i.e. the normal retail price)

However, the app integrates easy and fits in nicely with my website.

WebCBD
États-Unis
Environ un mois d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 8 juillet 2024

It's wonderful to know you had a great time with us. Thanks for the positive review

3 janvier 2024

Veronika S. was extremely kind in helping and in such a timely manner! Very greatful for their help

ReString
États-Unis
Presque 2 ans d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 5 janvier 2024

Thanks for taking the time to share your rating with us. We will make sure to share this with Veronika and the whole support team to let them know to keep up the amazing work! 😊

8 mai 2024

excelente, arreglaron el issue en minutos.

Azores Jewelry
États-Unis
5 mois d’utilisation de l’application
FINLOOP SOLUTIONS LLC a répondu 27 mai 2024

Thank you for your review! Our team is always happy to assist ^^