RGO Subscribe! | Subscriptions

RGO Subscribe! | Subscriptions

Avaliações (220)

Classificação geral
4,4
Número por nível de avaliação
  • 83% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 7% das avaliações são de 1 estrelas
5 de junho de 2024

The app has a bunch of ways to set up and manage subscriptions, and the upsell feature is super useful. The support team was awesome and helped us out every step of the way as we got everything set up. Really smooth and easy.

Masculine Femо́ne
Ucrânia
24 dias usando o app
FINLOOP SOLUTIONS LLC deixou uma resposta 8 de julho de 2024

Thank you for taking the time to leave such a positive review. We appreciate it!

9 de maio de 2024

Awful business ethics of the people behind this app. As others have stated, I was on a free plan and without my approval they switched my account to a paid subscription without proper notice.

They promised in an email after the change, that any requests to revert back to a free plan would be promptly processed. However, 2 weeks and 2 email requests later, they ignored the request. I have reported this app to Shopify, as this is a violation of their terms.

TERRA
Estados Unidos
Mais de 1 ano usando o app
FINLOOP SOLUTIONS LLC deixou uma resposta 2 de julho de 2024

Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have

5 de junho de 2024

In terms of functionality it does exactly what I need. I seldom leave reviews but the guys are excellent. Thanks to the team for helping us transitioning our subscription service from another app. They set up the subscription software seamlessly within our purchase flow.

Though I wanted some customization options not available within the app, the devs reacted quickly to my requests and made all the changes I needed swiftly. Thank you!

baedstories
Reino Unido
6 dias usando o app
FINLOOP SOLUTIONS LLC deixou uma resposta 8 de julho de 2024

We are glad you enjoyed our service. Thank you for your review

8 de maio de 2024

excelente, arreglaron el issue en minutos.

Azores Jewelry
Estados Unidos
5 meses usando o app
FINLOOP SOLUTIONS LLC deixou uma resposta 27 de maio de 2024

Thank you for your review! Our team is always happy to assist ^^

13 de abril de 2024

This app is shady. I was using a free version and after a while they automatically opted me into a paid version, their justification being that I was notified through a newsletter (which I never saw). Not worth it. They clearly pump up their positive reviews with obvious generic 5 star reviews. Avoid shady companies that use these practices.

Space Time Coffee
Estados Unidos
Mais de 3 anos usando o app
FINLOOP SOLUTIONS LLC deixou uma resposta 2 de julho de 2024

Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have

12 de março de 2024

great customer service!

UpNourish
Estados Unidos
Quase 2 anos usando o app
FINLOOP SOLUTIONS LLC deixou uma resposta 27 de março de 2024

Thank you for taking the time to review our app! We're grateful for your feedback!

4 de abril de 2024

This is a really great app and easy enough to use. The one major draw back is that any subscription discount offered is deducted from the current price displayed, regardless if that product is already on sale. So the net-effect is you're forced to give up the subscription discount plus any other discount you're offering on the product. It can be messy and costly, so be cautious of that.

What should really happen is the subscription discount should be calculated on the compare-at-price (i.e. the normal retail price)

However, the app integrates easy and fits in nicely with my website.

WebCBD
Estados Unidos
Aproximadamente 1 mês usando o app
FINLOOP SOLUTIONS LLC deixou uma resposta 8 de julho de 2024

It's wonderful to know you had a great time with us. Thanks for the positive review

Data de edição: 9 de março de 2018

The app still needs to be integrated in our store (technical reasons) but the management has been very very helpful and tried to solve any problems that we experienced. I will update this review once it is completely integrate!

Many thanks to Mr Yauheni.

Thespanishfactory
Reino Unido
Aproximadamente 6 anos usando o app
16 de agosto de 2019

The app is simple to use. I recently changed my theme and the app created an issue but I reached out to support and they fixed it with 24 hours. Helpful and friendly.

Be Well With Nikki
Estados Unidos
Aproximadamente 6 anos usando o app
FINLOOP SOLUTIONS LLC deixou uma resposta 20 de agosto de 2019

Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones! Don't hesitate to contact us if you need any help

Data de edição: 12 de agosto de 2024

The absolute best. Reliable, simple, and most importantly, absolutely excellent customer support. Easily our best app/partner. Very impressed and certainly a long-term partner for us.

Evolved Greens
Estados Unidos
Aproximadamente 2 anos usando o app
FINLOOP SOLUTIONS LLC deixou uma resposta 24 de janeiro de 2024

Thank you so much for taking the time to leave an excellent rating and for choosing RecurrinGO to power your subscriptions! We really appreciate your business, may it thrive even more. 😊