RecurringGO! Subscriptions App
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Recensioner (228)
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One day the app doesn't work anymore. Always send this error: errors/app_permissions?error=eyJlcn... and i have all credentials to use it.
The worst, RecurrinGo don't have a communication channel to talk about this problem. If i can give you -10 star ill do it.
Thank you for your feedback, and we sincerely apologize for the frustration you've experienced with our app. We want to clarify that we do have support channels available — you can reach us through the in-app chat or via email at support@recurringo.com. We're here to help and would be happy to assist you with any issues you may encounter.
Please feel free to reach out if there’s anything we can do to improve your experience.
Kind regards,
RecurrinGo Support Team
This app wasn't useful for my use case and eventually I was charged for services I shouldn't have been. The developer reached out to me and made it right. Clearly they stand behind their product. If you need this service, this is the way to go.
Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We sent you store credits, which you can use to pay for the app, and we have done everything possible to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have
It's a great app for rewarding sales with volume discounts. Customer service is responsive too!
Thank you so much for your kind words! We're thrilled that you enjoyed your experience, and we'll keep working hard to make sure we continue to meet your expectations
This app is shady. I was using a free version and after a while they automatically opted me into a paid version, their justification being that I was notified through a newsletter (which I never saw). Not worth it. They clearly pump up their positive reviews with obvious generic 5 star reviews. Avoid shady companies that use these practices.
Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have
IIya was amazing !!! She fixed everything in minutes and saw more things that she could fix and fixed that too !!! Just the best, thank you!
Thank you so much for your review! Ilya is pleased to receive such positive feedback. If any assistance is required, our team is always happy to help.
The app has a bunch of ways to set up and manage subscriptions, and the upsell feature is super useful. The support team was awesome and helped us out every step of the way as we got everything set up. Really smooth and easy.
Thank you for taking the time to leave such a positive review. We appreciate it!
Awful business ethics of the people behind this app. As others have stated, I was on a free plan and without my approval they switched my account to a paid subscription without proper notice.
They promised in an email after the change, that any requests to revert back to a free plan would be promptly processed. However, 2 weeks and 2 email requests later, they ignored the request. I have reported this app to Shopify, as this is a violation of their terms.
Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have
In terms of functionality it does exactly what I need. I seldom leave reviews but the guys are excellent. Thanks to the team for helping us transitioning our subscription service from another app. They set up the subscription software seamlessly within our purchase flow.
Though I wanted some customization options not available within the app, the devs reacted quickly to my requests and made all the changes I needed swiftly. Thank you!
We are glad you enjoyed our service. Thank you for your review
Awesome staff and super responsive! They got me taken care of ASAP!
Thank you so much for your kind words! We appreciate your support
Super responsive customer support despite my many points where I was difficult.
The application perfectly meets my expectations.
Simple, fast and effective.
We appreciate your review! Glad our support was helpful and the app met your expectations. Thank you!