RecurrinGO! Subscriptions App , 206 則評價

This app is shady. I was using a free version and after a while they automatically opted me into a paid version, their justification being that I was notified through a newsletter (which I never saw). Not worth it. They clearly pump up their positive reviews with obvious generic 5 star reviews. Avoid shady companies that use these practices.

This app caused absolute chaos in our store. I will never touch an app from this irresponsible, incompetent developer again. We are a substantial store with over 30K customers. This developer kept making erratic changes to the app's work flow that created utter chaos on our end. The app suddenly dropped the unsubscribe-link in app-generated emails. This caused lots of inbound customer service requests and forced us to unsubscribe customers manually, which is time consuming. So we decided to uninstall the rogue app, but that created even more chaos. Turns out the app keeps sending email invoices to customers even after it's deleted from the store. It gets worse. During the uninstall, the app sent out thousands of unwanted emails to our customers. This is next level incompetence by the developer SpurIT. They should be kicked off the Shopify platform for reckless, irresponsible behavior.

I tried to use the app after the configuration process it doesn't show on the product page, so my customers can't subscribe to my products

It works ok, but you can't export your data of, say, "active subscribers". It also wont notify the merchant upon subscription cancelation. They say to look and cancel the memberships by hand after they payments stop. Not very scaleable and need to switch to another sub app (and reset up our current subs, I would pass on this one...)

This APP does not work anymore. The app page in control panel goes in a non-stop refresh loop. I have tried to contact support for more than a month with no response yet. App does not even works in the example store they advertise in this page. ...It was a nice app while it worked, but it does not anymore and customer service is ignoring all emails. http://shop.koreanfairyskincare.com

This app did not provide me with what I needed. The customer service was horrible. She talked to me like I was an idiot and didn’t even help with the actual issue…. I tried my best to work with the app but I ended up deleting it after the trial. I didn’t have any subscribers yet, so I didn’t use it because I couldn’t get it set up correctly. I asked them would I be charged and they said no, I wouldn’t, because they caught it in time….Well….GUESS WHAT I GOT THIS MORNING!!!! A charge from them! HORRIBLE JUST HORRIBLE!!!

I received unauthorized charges for this on my bill and I am unable to contact anyone. There is no billing history within the app, and I never even used it.

Not a recurring payments app. It simply sends an email to your customers each month and makes your customers go to the site and checkout. Shame on them, make us loose time and money

This was the most frustrating experience. I tried to make simple revisions, but couldn't because of a glitch in their interface. I spent the better part of a day trying to get this right but couldn't, eventually removing it altogether.

Not a recurring payments app. It simply sends an email to your customers each month and makes your customers go to the site and checkout. What is the point of a subscription if you have to go to the site and checkout anyways?