Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface. It's praised for its reliable subscription management, automated billing, and payment collection features. Many have reported increased revenue and conversions. The support team is noted for their quick and proactive issue resolution, including app compatibility problems. The app is customizable and offers a reasonable monthly cost.

May 14, 2021

Very easy to use and less than others. Wont have to worry about complicated system every month. Seamless to shopify.

BiteMyWood
United States
Over 1 year using the app
ITECOM LIMITED replied May 24, 2021

Thank you :)
Hope you'll keep enjoying it for a long time!

May 25, 2022

Great customer service! I was able to seamlessly migrate to the new version with the help of Elena. The new version will make it easier for customers to edit, pause, or change their subscriptions. So glad this happened!

Ladybird Provisions
United States
Over 1 year using the app
Edited March 15, 2023

This is a great app! Very easy to install and set up. Plus they have great customer service! Had an issue integrating the app with our new theme and they fixed it within hours!! Highly recommend.

Update March 2023: Also, they offer excellent and timely help when problems arise!

Plantiva Natural Supplements
United States
Over 1 year using the app
ITECOM LIMITED replied December 27, 2022

Thank you for sharing your feedback! Customer satisfaction is our top priority, so we're happy to hear that our team provided you with excellent service.

August 27, 2017

It's a great app! Very easy to use and the support has been fantastic. If you want to see what it looks like on our website check out www.90degreestea.com.au :)

90degrees Tea
Australia
About 1 year using the app
July 14, 2022

This app is great, the developers are very helpful with support and recommend you try it out! I was searching for an app for subscriptions and this is the best one by far!

SYMPLY BY HELENA
United States
About 1 year using the app
September 10, 2022

This app is super flexible, very easy to set up and the support team is awesome. Highly recommended.

Visage Elite Collagen
Philippines
About 1 year using the app
ITECOM LIMITED replied September 12, 2022

Thank you so much for taking the time to review us, it's greatly appreciated!

February 1, 2023

Super schneller und hilfsbereiter Support! Ab und zu sind leider kleine Bugs drin, sobald etwas angepasst wurde, aber es wird sehr schnell geholfen.

BugBell GmbH
Germany
About 1 year using the app
ITECOM LIMITED replied February 1, 2023

Thank you for your review! Customer satisfaction is our top priority and we're happy to resolve your issue quickly. Hope you'll keep enjoying the app and our service!

February 9, 2021

Excellent and fast customer service! Had a problem getting the subscription to show on my product page but they had it fixed in minutes!

Canadian Medical
Canada
About 1 year using the app
ITECOM LIMITED replied February 15, 2021

Thanks for your feedback :)
It's our pleasure to keep clients satisfied so feel free to contact us 24/7!

March 26, 2022

I run the shop www.million-flowers.shop. I had an issue with payment frequency and Alex from support was able to help me within 10 minutes. Now everything works. Thank you for the quick help. Great. Dina Tietze

million-flowers-shop
Germany
About 1 year using the app
February 22, 2018

Cannot comment on the customer service because I haven't needed it.

The app is straight forward and easy to use and one heck of a lot less expensive as the others I looked at.

Kudos to you guys!

Elise Collins
XaxisBooks.com
Elise.Collins@XaxisOnline.com

Xaxisonline
United States
About 1 year using the app