Beto's Coffee Co
Great support via the chat feature while setting it up. I had some trouble getting it integrated and they were able to help me on the spot and had me up and running in a few minutes
Thank you! We are always ready to assist so feel free to contact us 24/7 :)
This is a good alternative for subscription sites with minimal inventory. It does not automatically charge the customer, it only emails them a renewal notice and then they must accept the reorder. It also does not allow you to combine discount codes (which is standard on Shopify) and you cannot provide an additional incentive on a first order and make subsequent orders a lesser discount. Overall though, the App is good. It may not fit eveyone's needs, but at least you can try it out with the Free Plan. I recommend it!
Thanks for your feedback! We are working on the app's improval and feedback like yours helps us to become even better!
The help centre is very responsive and understands the problem they are being contacted about. They take the time to respond and wait for an answer without putting pressure on them.
Thank you, we highly appreciate your feedback :)
dOSA Natural Skin Care Products
Great app. Installed and immediately received subscriptions to the site. And, Best customer service ever! I reached out and received a response within minutes. Only small wish is for a way so sign up for an annual subscription directly from within the app.
Thanks for your feedback! It's highly appreciated :)
Don't hesitate to reach out to us in case of any difficulties!
early days for the app and i'm still assessing it but I'm happy with it so far and the technical help is extremely quick and efficient
Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones! Don't hesitate to contact us if you need any help
Wild at Heart Pets Raw Food Delivery
Install was a snap, and support was very quick to respond. We have only had it install a few days but it appears to be working well. The only drawback we have found is, that with every add to cart, there is a redirect to the cart page. We asked about removing this but it is supposedly important to the software, so no go. The majority of our customers order multiple items so this could become very tiresome for them over time.
Thank you for your review! We're always glad to help you.
Could you please contact to our email@example.com mailbox, so we could get more information about drawback?
Have a great day!
JamBox Subscription Services
Like the fact that it allows the one-time purchase option and very easy to use. Support is always available.
Great customer service! This app is great for those just starting their subscription service.
Fancy Free Shop
Love the idea of the recurring payment. Would love it even more if I could create a recurring payment using "offline" products to send to my wholesalers and retailers with standing orders.