Avis (84)

Note globale
4,1
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
Modifié le 28 janvier 2021

Zero support staff, impossible to cancel, charged THREE times for the same service. Not worth the pain.

Boutique Estate Sales
États-Unis
Environ un mois d’utilisation de l’application
AAAeCommerce Inc a répondu 2 février 2021

Hi Boutique Estate Sales,

Our billing team contact you and approved the refund. Please let us know if you have any questions and we are happy to assist you with the same.

Thanks
Membership App Support

11 février 2021

Honestly I feel like this app is more a mess than anything. I rarely leave negative review but I am so disappointed. Some of the issues I've had: shipping addresses not coming through on orders that went with the membership so I shipped product late; half the orders came through as duplicates; customers don't receive a confirmation page when they sign up and they only receive a confirmation email once you approve their membership so I had multiple customer sign up twice thinking the first registration didn't go through so they were charged twice. Reimbursements have to be done manually, not through Shopify, which is a pain. There were issues setting up the API and every time I went to save the new membership plan, it'd all get erased because of the API issue. I've had so many issue with this app and I've only had it for two weeks. I'm done and moving to a different app. The good: It is fairly easy to set up aside from the API issue. Recurring orders did work seamlessly once a customer signed up and you approved them.

Minted Prints
États-Unis
Environ un mois d’utilisation de l’application
AAAeCommerce Inc a répondu 12 février 2021

Hi Chelsea,

We're so sorry to hear this. Our team has sent a message your way to help out.

Thanks

5 juin 2020

the app real meets my requirements, the help me to install and adjust the code, thanks!
You should try this!

originify
États-Unis
29 jours d’utilisation de l’application
5 juin 2021

Awesome support from the team. They were very quick to respond to my support ticket, easy to work with, and had my setup issues resolved within the week. Great app, a real life saver as I needed recurring payments and membership capability for my website. This is the best solution I could find for Shopify and have now used this app on two of my websites. Thank you team. Keep up the great work!

Scrap'n'Season
Nouvelle-Zélande
23 jours d’utilisation de l’application
AAAeCommerce Inc a répondu 10 juin 2021

Thank you so much for leaving us this lovely review! We're so glad to hear that you're loving the app 💖

27 juillet 2022

The support team is very helpful. It helps me to solve the plug-in coding problem in Shopify. This is an amazing experience for me!

HapiCafeMembershipDemo
R.A.S. chinoise de Hong Kong
22 jours d’utilisation de l’application
26 mai 2022

Excellent support and very useful if you are building a membership based subscription site. We needed help with hiding certain items for non-members and their team took the time to solve the problem in our theme and followed up consistently to make sure we were happy with the change.

tasktags
États-Unis
22 jours d’utilisation de l’application
25 septembre 2021

This app is super buggy. And getting ahold of customer service is a nightmare. The idea behind this app is cool but execution is very poor. Saved myself the time and headache by going with bold memberships.

Dropship Skincare Guru
États-Unis
20 jours d’utilisation de l’application
AAAeCommerce Inc a répondu 26 septembre 2021

Hi - Thanks for your feedback.

We are replying to your email but it seems the email from which you are submitting the ticket is not correct. Please check this proof - https://prnt.sc/1ts42iz

Our support is very responsive and we can do the full setup of the app for free. Please connect us again with the correct email and we can also schedule a call or zoom meeting for any assistance you need.

Thanks

17 mars 2021

Great support, very responsive, the application is easy to use and each step, each setting and detailed in explanatory videos! thanks

ZoyaBox
France
20 jours d’utilisation de l’application
8 juin 2020

This app will help us to manage our distributors by subscriptions in different Countries and different discounts per country. Great Customer service.

iGOshopping Store.
Espagne
15 jours d’utilisation de l’application
2 février 2022

Preetam D and Saurabh were very helpful and solved my problems. They walked me through everything and the app needs some updates but still much better than other apps. As far as updates are concerned they should let us edit the dates of members. To do any changes for a member we shouldn't have to delete that member and again add him there should be options of transferring member from free memebrship to paid membership.

Merch Designs Club
Émirats arabes unis
14 jours d’utilisation de l’application
AAAeCommerce Inc a répondu 14 février 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕