Avis (84)

Note globale
4,1
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
11 décembre 2018

I was simply doing a trial of this app, and created a test membership plan. After I found out that the app doesn't have discount tier-ing, I uninstalled the app.

BUT, the test membership plan is still alive and kicking on my LIVE site, and I don't know how to undo this!!

The app's features sound great, but this isn't the way it should work. I'm having to go into the liquid files now and see how to delete the added files that shouldn't be working anymore. Or something... :\

American Colors
États-Unis
1 jour d’utilisation de l’application
14 février 2022

Be careful! I spoke on the phone with 2 of their support reps, and they admit that their app cannot do what I need, but all they keep saying is "Just go and buy the entire bundle that includes this app and so much more. It still won't do what you want, but it will help you in so many other ways." All they did was push the upsell to a very pricy product! Now I'm trying to remove my Stripe payment API keys to disconnect the app and I cannot remove them! The app also asks for my email password which makes me uncomfortable. And in less than 12 hours, their entire server was down twice, once for an hour and again for about 10 minutes! Be careful! The app may work great for some, but I was unimpressed and concerned about security and reliability.

Torah Sisters
États-Unis
Environ 15 heures d’utilisation de l’application
AAAeCommerce Inc a répondu 14 février 2022

Hi Torah - We are sorry that you didn't find what you need in our app.
But we are happy to work around and provide you with the solution. It is not easy for every app provider to fulfill all the requirements of merchants but we are continuously making efforts to somehow provide you the solution. We are happy to connect again and help you in any way possible. Thanks

2 février 2021

impossible to set up without programmers' help. Make something easier, I have multiples apps in my store, and the setup is automatic.

Winepeckers
États-Unis
Environ 8 heures d’utilisation de l’application
AAAeCommerce Inc a répondu 3 février 2021

Hi Winepeckers,

For few features, you need the expertise to update the liquid file. But most of the setup can be easily done if you can follow the instructions of knowledgebase and videos.

We also provide free setup support and you can just drop a ticket. We do a full setup of all the features on your store.

Thanks

27 avril 2021

I installed the app on the basis that I wanted to try it out and see if it could meet our requirements, but found setting things up very confusing and was puzzled by the fact that I needed to connect it to PayPal. Normally apps bill directly through Shopify. I also thought that $7.99/month was a flat fee (this is the only price shown on Shopify apps), but actually that’s only for up to 50 members. I tried to email twice to request assistance and I received no reply.

Hoxton Mini Press
Royaume-Uni
9 minutes d’utilisation de l’application
AAAeCommerce Inc a répondu 28 avril 2021

Hey there! Thanks for your review. Sorry to hear that you are experiencing problems in setting up the app. We do provide the free setup for all stores and our team sent you an email for the same.

For the payment gateway - We have already mentioned on the app that we only support PayPal and Stripe. And for pricing also, you can see it as a starter pricing and link above it which show you all pricing plans.

Please let me know if you need any further help and we are happy to assist you.

Thanks
Team AAAecommerce