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I have requested assistance on several occasions and been scheduled a callback but that didn't happen. It really appears that no one is actually reading my emails but I continue to get auto responses telling me to watch a video on how to set up something that is already set up. This is very frustrating. Basically I will most likely be uninstalling within 24 hours and its all due to the customer support.
Thank you for your review! As discussed in our meetings, I hope all your questions are resolved and you are using the app now.
Let us know if you have any questions and wish you the best of luck with your store 🤗
the app real meets my requirements, the help me to install and adjust the code, thanks!
You should try this!
Very quick and kind response and support.
They follow up the result from their solving also.
It's very impressive
Ugh. Was so hopeful when I saw this app and read the description until I installed it and saw it only supports the Stripe payment gateway.
As a Philippines-Shopify store, I need it to support PayPal Express Checkout, that specific "flavor" of PayPal. No other payment gateway is available to me.
I'm more than happy to change the review to 5 stars if you will add PayPal Express Checkout for recurring orders/subscriptions/donations/etc.
There are some things I wish I could do that the app doesn't do yet, however it works and I'm pleased with it. Customer service has been great and sorted any issues I've had up to this point, so that'd be a five stars on that end.
Thanks so much for taking the time to leave us this review ✨
Customer support is quick and kind. It's perfect for my situation if it could give the member free shipping and limit its number of use per month.
Awesome support from the team. They were very quick to respond to my support ticket, easy to work with, and had my setup issues resolved within the week. Great app, a real life saver as I needed recurring payments and membership capability for my website. This is the best solution I could find for Shopify and have now used this app on two of my websites. Thank you team. Keep up the great work!
Thank you so much for leaving us this lovely review! We're so glad to hear that you're loving the app 💖
The support team is very helpful. It helps me to solve the plug-in coding problem in Shopify. This is an amazing experience for me!
Excellent support and very useful if you are building a membership based subscription site. We needed help with hiding certain items for non-members and their team took the time to solve the problem in our theme and followed up consistently to make sure we were happy with the change.
Great support, very responsive, the application is easy to use and each step, each setting and detailed in explanatory videos! thanks