AAA Membership Loyalty Program

I first got familiar with this Company by using the Web Push Notifications App, which is Free and just GREAT! So when I needed to add a Membership & Loyalty Program to my website, and I saw that the same company had versions of that as well, I was intrigued. However, those ones did cost a little bit of money, so at first I tried to use some other Free ones. However, those other companies Apps did not work, and I ended up just coming back to AITrillion, and Rishab did a screen-share walk through with me and was INSTANTLY super helpful and successful in getting a fairly technical feature, set up in my store. 10/10 Rishab

While the initial troubleshooting was helpful as the team got to the issues really fast, but subsequent recurrence of the issue proved ineffective as the team failed to either troubleshoot the problem, or even respond to my email. My last email went unreplied for more than 5 days. Store can't launch until issue is addressed and resolved. Furthermore, I don't have any access to the app anymore. I guess that's their way of getting prospective customers to be hooked on their app. Until membership starts, then any communication gradually becomes unresponsive.

Support team is great! Scheduling a call to discuss issues is as easy as it gets. I'd recommend this app for its quick support alone.

There are some things I wish I could do that the app doesn't do yet, however it works and I'm pleased with it. Customer service has been great and sorted any issues I've had up to this point, so that'd be a five stars on that end.

The app meets all my needs, and the support team is always friendly and helpfull! They standart layout for the storefront is not perfect. But it is possible to get additional help with custom cording for an extra fee, if that is needed.