BOLD Memberships

Every time I need help the support team, specially Naman have been very helpful and diligent. Thank you!

So Far this app is working perfectly for me. I did need some assistance initially setting things up the way I wanted but I got some AMAZING help from Chris! He really put a lot of time and effort into things that I wanted that I wasn't even sure was possible. Definitely try out this app because even if your not sure what to do, Chris or the other Support members are very accessible and amazingly Helpful!! Overall I recommend Bold apps due to their functionality and probably the most important thing The Support Team! Feel free to check out the flow of things on my site www.BoxTheLook.com ;-)

I'me having a really great time using this app, it's amazingly well built and the support team is just perfect. I've contacted Sukh and Brysen and they've both helped me fix the few coding issues i had. I'd recommand the app to anyone looking for a memberships solution for sure.

Fast and Precise Service. I am extremely excited!!! This is my 2nd app from Bold!!! Bold Apps is the best!!!

Thank you,

Cool Approved Store
coolapproved.store

So far, it's been simple to set up. I love that the support answers quickly and does a thorough job. I just chatted with Nir who helped me with all of my questions. Updating to add, just chatted with Jonnathan. He was a huge help as I get everything set up.

Eric at Bold Memberships was a pleasure to deal with and worked very hard to resolve any issues or questions I had.

Memberships is terrific! It enabled me to set up a membership site with no hassle. And your support guru, Rushi, is great! Easy to use app, easy to install. Works seamlessly! I enjoyed the ability to set up multiple tiers!

I'm digging the memberships & I am happy that there's pre-loaded messages that'll e-mail to customers

UPDATE: After gaining thousands of members, we decided to transition to a membership solution that meets our needs. We removed our membership plan from the app, disconnected the payment gateways, and deleted the app from our store... and all of our members are continuing to be charged. I cannot EVER recommend this app because they have taken no responsibility for the charges their app continues to make after we no longer have access to the memberships created by the app. THIS IS A HUGE BREACH OF TRUST. I'm dumbfounded as to why any payment platforms continue to work with Bold if this is how their apps work. We have an open support ticket with Bold, but they continue to have no solution for the fact that their app continues to charge our customers after we've deleted the app. Recurring Memberships is...fine. It does what it sets out to do, and nothing more. For example, customers don't get a customized notification e-mail (or any e-mail at all from the app) when they sign up for recurring memberships, which seems very odd. It's not necessary, but odd. I mentioned this to the Bold team, as I thought I had simply missed it, but they confirmed that it's not an option. I had hoped to offer free shipping or a global discount to all members, but the app doesn't allow this. The in-app functionality of what you can offer members is really limited. I also wish you could prompt customers before checkout to see if they want to become a member. I also with Recurring Memberships would sync with customer accounts in Shopify. Last, I've been inundated with e-mails from Bold since I signed up for Recurring Memberships. Customer service has been responsive but not actually active in improving the app. Overall, I am paying customer for this app simply because there aren't any other viable options out there. I hope Bold spends more time developing the app, but I didn't get the impression from their customer service team that they'll be making any improvements any time soon. [Update: I had an excellent interaction with Jordan at Bold after posting this review. Jordan succeeded where the previous 3 reps did not--he found workable solutions for almost all of the issues above. The biggest tip was that you can create "groups" in Shopify, filtering by the tag you associate with your recurring members, and you can then create discount codes that can only be used by members of those groups. Thanks Jordan!]

Rahul was extremely helpful in answering all my concerns and I'm loving the functionality and customization with the app!