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Customer service has been non-responsive. Live chat seems to rarely be an option. The app just doesn't seem to work. They set it up, and didn't provide with confirmation that it was completed (even though they said they would). However, I DO see where they installed the liquid. I go through their guides step by step. I sent myself a free membership as a test. I simply got an email where it says I ...
Thank you for your honest feedback. We are sorry to hear about the less than satisfactory support you have received. We do take this feedback very seriously, as providing the ...
rony was good with helping me set up app to my site and patient ...he very quickly and effectively got me up and running!
I use this app to help show products to certain members and non members and it been very easy to use. Thanks to Ranji and Harpreet for helping me in the live chat. I would suggest making it where customers can upgrade/downgrade memberships themselves.
Hi there, thank you for the review! We're really glad to hear that you're enjoying the features of our app, and that our support specialists are able to assist you.
Thank you ...
I'm giving this a one star review because their customer service is non-existent. Completely unprofessional. Don't bother signing up for a time slot either, they won't call. Disappointing app for the most part too. The widget is very ugly when it's on your website. Also, when they installed their code, they broke my website. I had to go back to an older theme to get it fixed. Somehow they made it ...
Kelsey was super helpful in allowing me to troubleshoot my access! The only thing that would make this app better would be to have an integration with my email system, so I don't have to export each member individually.
Hi there! We appreciate the review, and the feedback! I'll be sure to pass that along to our team. We're always looking for ways to improve our apps. We're happy to hear that ...
Thanks for the quick and efficient service Mohammad. I will review the app once I have completed testing.
Naman provided excellent support for Bold Membership and Subscriptions!!! I hope I get him in the future. Thank you!
Thank you. After hours, I was able to communicate with both Nir and Esha. They were very helpful with helping me understand the membership page building process. On a separate note, once I downloaded the APP, I did not know how to load the liquid files, they did it for me. Very helpful.
Now I can build pages for the membership site using the Bold Membership APP on my Shopify store. Excellent!
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The interface is very easy to use and they have great customer service.
I haven’t received any help what so ever although have been trying to contact somebody for the last 3 days. Will gladly change this if someone gets back to me.
Hello, I just wanted to apologize if your requests were missed. I checked with our support team and it looks like somebody reached out this morning, however I asked them ...