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Customer service is great. Brysen was super patient with my last of technical skill and went the extra mile in helping me set up and customize my membership registration page!
Fantastic service. Answered questions promptly, accurately and clearly. The solved an issue in record time!
Great app, Hamza does a great job with the support too. At first it's challenging to set up, but once it's running, it's great. My only ask is: Could improve the widget design.
Thank you kindly for the review and for the feedback. We are so happy that Hamza was there to support you with the app. Thanks for choosing Bold!
I have just started using Bold Membership and Bold Custom Pricing. I have been amazed at the support I have received. They have a live chat resource staffed by very knowledgeable and patient people. Each time they have quickly shared the answer or took the time to find someone who could. All my questions were answered. Mayank, Aryan and Esha as well as the rest of the staff were very knowledgeable. I did have the Bold staff add the liquid to my code for both apps.
Thanks Mayank! We talked about the possibility of developing a patch to integrate income from BOLD MEMBERSHIPS with my Shopify store income. Great job!
Mayank did an amazing job helping me get the program up and running for my store, and made some visual tweaks to really help it stand out. Excellent work!
The app is great, works perfectly for the memberships. The support team is even better, they're fast and thorough!
Hi there; we're glad to hear you're enjoying our Memberships app to offer unique memberships to your customers! We pride ourselves in offering top-notch support, and are glad to hear that you were able to experience this. :-)
Please don't hesitate to reach out if you need anything else! We'd be happy to help again.
Michelle from Bold customer service is absolutely fantastic. So patient with me as I had a lot of questions and issues to work through and we got them all solved rather quickly. Thanks Michelle!
Thank you so much for your review! You happy to hear that Michelle was able to provide great customer service and resolve any issues you had. Please eel free to checkout our Help Center or reach back out if you have any other questions!
I recentrly started using Bold memberships.
I have recieved excellent support and service from the bold team, Especially Aryan Sharma.
Great product. Although I had a little trouble re-installing myself when I updated the theme, the support team jumped right in and got it done in just a few hours for me for no charge. Seems rare you get that kind of support these days, especially without additional costs or anything!
The product runs smoothly, we have happy members, and are grateful for the team at Bold!