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Fast responsive, friendly, and quite painless communications. BOLD development team was able to quickly custom install both BOLD apps for my Shopify site. I am as yet to try out the functionality of the apps but so far, 5 stars on customer supports!
Had some issue initially but Simran and the BOLD team quickly helped us to have things running smoothly!
Hi there! Thanks for leaving us a review - I'll be sure to thank Simran for his help with the issues that you were facing! Please let us know if you have any further questions or concerns, and we'll be more than happy to help however we can.
This was about the easiest setup imaginable, literally in less than half an hour we were up and running and we are really happy!
It works, but only on the most basic levels. So many things you can't change. Customization is basically non existent. If you want a little bit of modification off the extremely basic package, then you should use some other app. Here is just one example. We would like to have the name of our new customer in our confirmation email sent to us- the merchant, when someone signs up for a membership. The confirmation email reads- "Good news, someone subscribed. Feeling the love, a new member just signed up." Instead of being cute, we would prefer the email provide information. But that is just a small thing. Dates, discounts, other changes are non existent. So if super basic works for you, then this app is probably ok, but if you want it to really work for your business, try something else.
Hi there - thanks for your feedback, it's much appreciated!
We'd love to discuss this a little further if you're open to it! We're always looking to improve our apps, and make sure they work for our users as best they can.
I see that you currently have a ticket open, so if possible please let us know if there's a best way for us to reach out to you, and we'll be more than happy to do all that we can to help! Thanks again.
Great plugins! Great customer service! I would recommend Bold to anyone creating a website, especially if you are not a professional website coder! :) I had some issues and could not figure them out on my own, Marty, with customer service was very helpful and completed the tasks for me promptly.
A+
Functionality is great, but their service is even more impressive (Mayank is phenomenal!). Highly recommend!
So far this app is working great, the Bold team was super helpful when I ran into some questions with Styling the forms. Saved me lots of time with my set up!
App is buggy.. any time you add new products to your store the customer tags reset/disappear and all the customers get locked out of their accounts. Very frustrating and took a long time to figure out why.. we lost several customers over the years and they offered no solutions so we had to find alternative options.
10+ support and the app is working great !
This app has helped take my store up to the next level!
Bold have an option to set to up for you and this was done within 48 hours, I did have a couple of niggles at the beginning but Eric sorted those out for me. He explained what I needed to do clearly an sent some screenshots to help make sure I got the code in the right place to ensure everything was working.
All the customers that have signed up have had a smooth and easy experience.