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After 3 days of waiting for the first response, a guy from support named "Bhumi" responded, I literally replied to him in minutes, after that he replied back in 2 days... I need fast support because this App is not working and not showing content for members only and they keep unsubscribing.
The Customer Service with the girls and guys at BOLD is seriously top!
Overall happy and will use again.
Installation: 5/5 easy (requires some knowledge of code) if you need help they get it done quickly for you!
App interface: 4.5/5 easy to use (missing a couple key features, but they have a workaround for most)
Customer Support: 4/5 They do not answer the phone! I would give 3 stars for this , but the saving grace was very friendly help through email and chat. (5/5 response time by email/chat)
Other: Our template also used jquery that they didn't support, and they fixed it for us. I'm very pleased they took care of this for us :)
I needed a solution to create a members only area for my store to offer special items not available to the general public, and to offer discounts to members at a discounted price. While my store has not gone "live" yet, this was the perfect solution for my situation. Well done.
It just doesn't work. It never creates subscription box order and I can't manually see shipping address that used entered to manually ship the order!
The experience is not the smoothest (1), it's still limited functionality:
It's possible to only have text field and text area as additional info fields. It shouldn't be that hard to make all the other input fields types available, too.
Some email templates are not possible to save templates for (member invite template). I ended up doing a lot of extra work that I think the app itself should offer, not that a developer should develop to enhance the app functionality.
The documentation is confusing and limited.
(1) - The widget/form is loaded via AJAX; First some basic form is visible and then the translation and everything else happens in an AJAX callback
Aryan has been a great help so far in setting up my store. My site has not launched yet, but looking forward to it being fully functioning.
Thanks to Corey I got my membership app to do what I needed it to do! Thanks again :)
The bold subscriptions app is super useful. Also, their support team is quite responsive and always are there to help if needed
This app is all you need for memberships on your site. Bold has so many apps all of which integrate perfectly together depending on your needs. Customer service is always great. Cody on their customer service chat answered all the questions I had!
Amazing app and top notch support! Very professional!
Once again they helped me very fast and effective. This app rocks!!!!