리뷰 (300)

전체 평점
4.3
평점 수준당 개수
  • 평점의 76%가 별 5개입니다
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  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 12%가 별 1개입니다
2021년 1월 8일

Terrible App, on top of Paypal problem, styling also doesn't change immediately, it takes a day or two if you change the color or font!!! It take time...bcs it is marinated to be cooked!!!! SO STUPID!!! and SO FRUSTRATING!!! Have only one App but FUNCTIONAL!!!

ANAHIT ETEMADI
미국
앱 사용 기간 3년 초과
답글 BOLD개 2021년 1월 12일

Thank you for your feedback. We apologize for any frustration this may have caused you, we are constantly working on improving our app. Thank you for bring this to our attention.

2020년 9월 28일에 편집됨

I would personally avoid if you can. Not quite sure how it has such great reviews... Not only is the customer support terribly slow but the app does not even allow you to use your themes checkout. It instead creates an unsightly checkout experience with way too many steps involved thus reducing the likelihood of a customer even purchasing a plan.

Pilates with Amelia
오스트레일리아
앱 사용 기간 3년 초과
2018년 7월 18일에 편집됨

Overall happy and will use again.

Installation: 5/5 easy (requires some knowledge of code) if you need help they get it done quickly for you!
App interface: 4.5/5 easy to use (missing a couple key features, but they have a workaround for most)
Customer Support: 4/5 They do not answer the phone! I would give 3 stars for this , but the saving grace was very friendly help through email and chat. (5/5 response time by email/chat)
Other: Our template also used jquery that they didn't support, and they fixed it for us. I'm very pleased they took care of this for us :)

Test Sidebar
미국
앱 사용 기간 3년 초과
2017년 6월 7일

Cannot say enough good things about the customer support, absolutely ANY thing that I had a question about they went out of their way to assist me from videos to screen shots step by step instructions, Chris, Bhumi and Brendin we above and beyond. They always were prompt with a response and a solution. I am a graphic designer, however I know NOTHING about coding and the backdoor side of web design. They helped me set things up the way I had envisioned, and were very patient with me while I was explaining to them what I wanted and the different requests I had. I recommend this service to ANYONE! Great, great, great customer service!

Laze T Shirts
미국
앱 사용 기간 대략 3년
2017년 9월 15일에 편집됨

After working out some bugs and kinks with the app conflicting with my theme, everything seems to be working great now. I have been in contact with Chris and he was able to get everything done that we asked. He was quick and responsive to emails and went above and beyond. Would definitely recommend this app for your store!

*edit - As we try to do more with this app, we are finding more and more bugs and running into more issues. Support is good at telling me "the devs are aware and are working on this issue" but doesn't go much further than that.

Ultimate Tattoo Supply
미국
앱 사용 기간 대략 3년
2021년 6월 30일

The bold subscriptions app is super useful. Also, their support team is quite responsive and always are there to help if needed

Restless Soul
뉴질랜드
앱 사용 기간 대략 3년
2023년 3월 22일

I'll be honest - I have experienced a few technical issues with the Bold apps (about 5 issues over the period of 3 years - not bad). But at the end of the day they do exactly what I need for my business and I have not found a better option.

WHAT SAVES THE DAY IS THIS: The customer service and the live chat are tremendous. They are extremely helpful, quick, knowledgeable, and have helped clear up my issues every single time. They are also very pleasant to speak with even though sometimes I'm sure I have been less than pleasant myself.

Highly recommend, especially due to the great customer service.

Nathanael Morton
미국
앱 사용 기간 대략 3년
답글 BOLD개 2023년 3월 23일

Thank you so much for your kind review. This really made our day! It is exactly what we strive for. Our team is always here to help with anything you need, whether it's setup help, or a bump in the road, we are always happy to help! Our mission is your success. Thanks for choosing Bold!

2020년 1월 31일

Great app - does exactly what it says it will do. Very reasonable pricing too. More important though is the support from the BOLD team - always super responsive, very helpful. 10 out of 10!

Expert Toolkit
미국
앱 사용 기간 대략 3년
2020년 6월 2일에 편집됨

Rajni and Bhumi have incredible customer service. They were able to fix my issues within minutes and was extremely patient and helpfull

The Damn Collective
미국
앱 사용 기간 대략 3년
2018년 1월 16일

Recurring Memberships app is a great fit for my online store! Customer service, help and support from Bold is amazing and is THE BEST you will find anywhere! Special mention for great support from Zachary and Bhumi.Thank you from SeaHouse Imagery!

Seahouse Imagery
오스트레일리아
앱 사용 기간 거의 3년