BOLD Memberships

The customer service team and team of specialists supporting us while running the app absolutely deserve a 5-star rating.

The app itself is really good but has a few areas, which we hope will still be improved. For example: 1) it is possible to sign-up for membership twice with the same email-address 2) it is not possible to specify exactly at what time member exclusive products will go live in the shop. 3) the app does not allow for the use of vouchers for members.

Slightly confusing to get started but you soon figure it out and their email & chat support has been excellent when I've needed them! Especially Hamza! Thank you!

After a little struggle setting up, I received great support from Esha. She patiently walked me through the process and resolved my issues.

This app is a very useful solution - imagine having your membership system literally run itself, no need to worry about payments or, if you are delivering online goods, about enabling access to content for members online. And any involvement on your part is made simple via the app interface which allows you to manage your memberships in a clean, clear interface.

The level of automation offered by this app means that some coding is required - and stuff can go wrong at this stage - but the support team are very helpful, in my case Marty and Corey were on the case and got things resolved within the time promised.

A great app to use if you are prepared to wait maybe two or three days setup time to iron out the code - but after that, your membership system is ready to run day-to-day without any intervention or management.

solid app but could really use discount codes for the memberships. Hamza is an excellent customer service rep

I am using this app for a week. It has been installed by Bold App developers just fine. We had some issues after the installation but the team was very eager to solve the problems. I love this app because it is the only recurring application that is able to work with Paypal ( without need for Braintree account or Stripe). The idea behind the Recurring Membership application is great. The only issue you may find is that when a member unsubscribe from the membership, app automatically bans the member's access to membership area without considering the membership period. But I am sure the developer team will solve that issue too as the app is in beta test. Thanks to Corey and Marty for their help!

There is a long way to go to make this app the go-to membership app for Shopify, but the prerequisites are all there due to the Bold team's great openness, availability, and support capabilities. I recommend using it also as an app to invest everyone in so as to make it the app that all Shopify merchants would like to have to start a Membership program on their stores. I hope Bold Membership will grow in the way the assumptions suggest.

Thanks for your Support on recurring Membership app, Hamza! I had an issue to show buy button on static page. Thanks for clarifying the issue.

Edit: Instead of deleting I wanted to edit my review as the first review was my true experience. However I must say the customer service has been outstanding. Miranda has kept me updated on changes and next steps as well as extended my trial period to give me a true trial period. The only reason I gave 4 stars and not five is the app is not easy to install for a non techy newbiew, but in reality thinking about its functionality one should expect it to be a little complicated. Right now I am pleased. Thanks BOLD team. Now I need to figure out the returns app with Bold...oh boy...

1st Review: Not going well so far I’m still in the 14 day trial period and I’ve only emailed back & forth about what they need to get started. First I sent an invite for staff account for one app, but it appears I needed to send another one for a different service with BOLD, then I needed to delete that one (or both, lost track) today I need to allow some permission for something. I might have 8 or 9 days left in the “trial”. You should probably start the trial once all the tech stuff is done.

I got great help and service for the setup and a bit of customization which was great. Zachary from support was very helpful and responded very fast.